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Food Service Team Lead

2 months ago

Clinton, Canada Tim Hortons Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Tim Hortons. As a key member of our restaurant team, you will be responsible for overseeing the daily operations of our kitchen and ensuring that our high standards of quality and customer service are met.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of a team of food service staff, including cooks, servers, and cashiers.
    • Provide guidance and training to staff members to ensure they have the skills and knowledge needed to perform their duties effectively.
  • Food Quality and Safety
    • Ensure that all food is prepared and served to the highest standards of quality and safety.
    • Monitor and maintain the cleanliness and organization of the kitchen and dining areas.
  • Customer Service
    • Provide exceptional customer service to our guests, responding to their needs and concerns in a timely and professional manner.
  • Operations and Administration
    • Manage the daily operations of the kitchen, including inventory management, ordering supplies, and maintaining records.
    • Prepare and submit reports as required.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • At least 7 months of experience in a food service supervisory role.
  • Skills and Abilities
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Strong problem-solving and analytical skills.
Working Conditions

This is a permanent, full-time position, working 30-40 hours per week. The work environment is fast-paced and dynamic, with a focus on providing exceptional customer service and maintaining high standards of quality and safety.