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People Operations Specialist

7 months ago

Remote, Canada Thoughtexchange Full time

ThoughtExchange is the world’s most trusted engagement and survey platform for leaders who drive change and alignment. We support a diverse range of clients from top school districts across North America to Fortune 500 companies and Public Sector innovators. We’re also winners of Quartz’ Best Companies for Remote Workers and Canada’s Top Growing Companies. Join us on our journey to accelerate change for good through inclusive problem solving

**Responsibilities**:

- Assist the Director of People Operations to develop, execute and maintain company-wide compensation structures and annual/mid-review processes, aligned with the company’s compensation philosophy and budget
- Own and administer our compensation management softwares (Pave/CompLogix/Aon-Radford) and support the market salary benchmarking processes
- Develop and maintain people policies, workflows, procedures and other documentation to make our People Operations processes more efficient
- Coordinate with legal, finance, IT and various teams to respond to ongoing requests and issue resolution
- Administer the employee offboarding process and oversee all types of employment letters
- Administer employee benefits program and keep up to date with ongoing changes to the benefits plan and communicate the changes to employees
- Support transactional activities as well as HRIS (Bamboo HR) administration, ensuring data accuracy including audits and contractor records
- Maintain up-to-date knowledge of legal requirements/legislative changes to reduce/prevent legal risks and ensure regulatory compliance
- Assist in the development and implementation of all strategic People Operations programs
- Support in the measurement and improvement of People metrics and collaborate with the BI team to implement people analytics dashboard
- Provide horizontal leadership and mentoring to others
- Support our Anti-Racism and Diversity, Equity and Inclusion (ADEI) mandate by being aware of our ADEI commitment and initiatives and completing all required ADEI training

**What We Think Is True About You**:

- You have a minimum of 3 years HR work experience with a focus on people operations/compensation
- You have a high degree of accuracy and attention to detail
- You have a keen sense of how to prioritize & optimize your workload
- You possess good communication skills, written and verbal
- You have demonstrated resourcefulness in developing solutions and identifying improvements to existing processes
- You have experience working with HRIS and with an HR tech stack
- You bring analytics skills and experience with excel, data analysis and reporting
- You have some understanding of provincial employment standards (and a desire to learn more)
- You have experience dealing with a high degree of confidential information and compliance
- You bring experience collaborating with various stakeholders including finance, legal, talent acquisition and management
- You consider yourself someone who could roll up your sleeves, shift priorities and adapt quickly to support the People team in times of “all hands on deck” (we are a scale-up after all)

**Nice to Have**:

- Post Secondary education in Human Resources
- CPHR/CHRP designation

**What we offer**:

- ThoughtExchange wants to ensure our people are heard, supported, and cared for—so we invest in our employees. We're continuously asking our employees what they need, to ensure we're supporting their successes in the workplace, and in life. We are proud to offer our employees the following:
**Benefits & Well-Being**:From day one, you’ll receive a benefits package focused on health & wellness that includes a generous time off policy, flexible extended benefits plan options and company-wide Mental Health days off scheduled through the year. Our benefits package also includes maternity & parental leave top-up programs and access to Cyno which offers personal & professional support services like career coaching & counselling.

**Flexibility**: We’ve been remote-first for over 10 years. We’re contribution-focused, and we operate on mutual trust because we need you to feel empowered to be your best self. You know the circumstances you excel—where you work and how you structure your day.

**Ownership**: In addition to competitive pay and benefits, employees receive share options when joining the company. Additional options are awarded throughout your ThoughtExchange career, based on ongoing contributions to the company.

**Culture**:We walk the walk when it comes to our product, and we make sure no important decisions are made without including our employees' perspectives. We value and prioritize everyone’s voice, so we use our anonymous, anti-bias platform to make sure people are comfortable sharing their real thoughts and feedback.

**Compensation**: We want you to do your best work, and part of that is being happy with your compensation. We pay fairly, taking into account all the complexities of market rates, e