Permit Agent

**Permit Agent**:
CL4 Clerk 4

Regular/full-time

Department of Transportation and Infrastructure

Motor Carrier Safety & Permits, Transportation Operations

Winnipeg MB

Advertisement Number: 42048

Salary(s): CL4 $51,141.00 - $58,252.00 per year

Closing Date: November 19, 2023

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

Employment Equity is a factor in selection for this competition. Consideration will be given to women, Indigenous people and persons with disabilities.

An eligibility list may be created from this competition for similar regular, term and full-time or part-time positions.

Motor Carrier Safety and Permits enhances public safety, protect infrastructure and promote the economy by developing, issuing and administering the permitting and railway enforcement programs. The Permit Agent will provide support to Management, staff, and other divisions within the Department on legal weights and dimensions issues and will provide technical expertise and assistance to all end users of the online permitting system.

Conditions of Employment:

- Must be legally entitled to work in Canada
- Must be able to work Monday to Friday between the hours of 7:30 a.m. and 6:00 p.m. (shifts vary)
- Must be able to work in an office environment and take calls from the public on a daily basis

Qualifications:
**Essential**:

- Extensive experience of clerical and administrative office experience in a customer service oriented and/or contact centre environment.
- Excellent interpersonal skills with the ability to develop and maintain positive working relationships with internal and external stakeholders.
- Ability to perform data entry accurately.
- Excellent time management and organizational skills with the ability to work in the fast paced environment.
- Knowledge of Manitoba highway geography, including city and town locations.
- Excellent written communication skills including the ability to prepare documentation for use in court proceeding or administrative hearings.
- Strong verbal communication skills with the ability to effectively communicate with internal and external stakeholders in a clear,concise and in a professional manner.

**Desired**:

- Experience with commercial vehicles, heavy haul equipment and/or in the trucking industry.
- Experience analysing and interpreting acts, regulations, by-laws and policies.
- Ability to proficiently communicate verbally and in writing in French.

**Duties**:
The Permit Agent reports to the Manager of Permit Services, this position is responsible for facilitating the movement of overweight/dimensional loads through the Province of Manitoba including the City of Winnipeg and the City of Brandon in a manner that protects highway infrastructure and the general motoring public, and ensuring effective and professional customer service.
- Advertisement # 42048
- Talent Acquisition
- Human Resource Services
- 600-259 Portage Avenue
- Winnipeg, MB, R3B 2A9
- Phone: 204-945-7518
- Fax: 204-945-0601

Your cover letter and resume must clearly indicate how you meet the qualifications.

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.