Receptionist/optometric Assistant

2 weeks ago


Brampton, Canada BCC Optometry Full time

**Receptionist/Optometric Assistant**

At BCC Optometry, our dedicated team of skilled and compassionate optometrists is committed to providing personalized and comprehensive eye care. With a wealth of experience, our team strives to enhance our patients’ vision and eye health.

Join our dynamic and patient-focused team as an Optometric Assistant/Receptionist In this pivotal role, you'll be the first point of contact for our valued patients and play a crucial role in ensuring the smooth operation of our optometry practice. If you are a dynamic individual who has a passion to learn new things and is looking for a career in helping and working with people, we want you to be a part of our growing family

**Responsibilities**:
**Warm and Welcoming Reception**
- Greet patients with a friendly demeanor, creating a positive and inviting atmosphere.
- Efficiently manage phone calls, schedule appointments, maintaining our recall system and provide accurate information to inquiries.

**Patient Care Coordination**
- Assist in pre-testing procedures, ensuring patients are comfortable and informed.
- Coordinate with the optometrist to maintain a streamlined patient flow.

**Administrative Support**
- Maintain organized patient records and update information as required.
- Process insurance claims and verify patient insurance coverage.
- Responsible for incoming and outgoing faxes to ensure timely updates.

**Maintaining Clean and Inviting Spaces**
- Ensure the reception and waiting areas are tidy and welcoming.
- Assist with light cleaning duties to maintain a hygienic environment.

**Core Competencies**:
**Outstanding Customer Service**:Strong interpersonal skills with a genuine passion for helping others, and the ability to handle challenging situations with a calm and positive attitude.

**Excellent Organizational Skills**:Exceptional organizational skills to manage appointments, paperwork, and patient records efficiently.

**Working in a fast-paced environment**:Ability to multi-task competing priorities and work under mínimal supervision.

**A Team Player attitude**:Collaborative mindset and the ability to work seamlessly with a diverse team.

**Attention to Detail**:Keen attention to detail to ensure accurate data entry and a smooth patient experience.

**Tech Savvy Skills**:Proficient in using office software and basic knowledge of optometry-specific tools.

**Key Qualifications**:

- Secondary School Diploma
- MS Office and Excel experience

**Nice to Have**:

- A college or university degree
- An Optometry background

**Why BCC Optometry? We have**:

- Opportunities for continual learning and growth
- A supportive and collaborative team environment
- Rewarding patient interactions - the satisfaction of contributing to patients’ eye health and well-being
- Team building activities
- Vision care

If you're excited about contributing to a positive patient experience and working in a vibrant team, we'd love to hear from you **Join us** in making a difference in the world of eye care

**Job Type**: Part-time

Work Location: In person



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