IT Desktop Support
3 weeks ago
JDSmith is seeking an individual to join our IT support group in the position of **IT Desktop Support**. This position will focus mostly providing level 1 support to our internal users in a busy warehouse and Transportation environment.
Typical duties may include:
- PC and peripheral setup,
- Support and maintenance for PCs, printers, RF devices, phones and other equipment,
- Diagnose and escalate calls where required,
- Conduct routine PC maintenance, load software and prepare new PCs for deployment.
You will work permanently from our head office location in Vaughan, with occasional need to travel to other local facilities.
This will be a permanent full-time day shift position based on a standard 37.5 hr week and includes benefits. Compensation will begin at $24/hr or $46,800 annually.
**Required skills and qualifications for the IT Support role**:
- IP Network & Domain concepts, Active Directory
- Office 365, Windows 10 and Windows Server
- PC & printer hardware troubleshooting/Break-fix repairs
- Basic wiring and equipment installation capabilities
- Software support for our Warehouse Management and Transportation Management Systems.
**Preference will be given to those with experience in Trucking industry and working knowledge of TMW Truckmate
This position requires the following:
- Travel between local facilities, using your own reliable transportation (mileage paid)
- Ability to lift and carry 25kg.
- Excellent written and verbal communications skills (English)
- Ability to work independently with little to no supervision
- Flexibility in hours and the ability to work occasional weekends
**Salary**: From $46,800.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- Tuition reimbursement
- Vision care
Schedule:
- Day shift
- Weekend availability
Ability to commute/relocate:
- Vaughan, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have a valid drivers licence and your own reliable transportation?
- Do you have prior experience with TMW Truckmate?
**Experience**:
- Desktop support: 1 year (preferred)
- Break Fix repair: 1 year (preferred)
Work Location: In person
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