Intake Coordinator

3 weeks ago


Vancouver, Canada ACCESS PRO BONO SOCIETY OF BRITISH COLUMBIA Full time

**Access Pro Bono (APB) seeks a community advocate, non-practising lawyer, paralegal, experienced legal administrative professional, or non-profit service provider for the full
- time permanent position of Intake Coordinator for its Summary Advice Program.**

APB's Intake Coordinator is responsible for completing a preliminary assessment of incoming client calls to its Summary Advice Program (i.e. legal advice clinics) to determine legal services/resources required. This involves gathering accurate client information in a sensitive and effective manner while matching each client’s needs with an appropriate pro bono lawyer and/or other legal and non-legal services, and while entering client information into APB’s case management systems. The Intake Coordinator is also responsible for training and supervisingAPB's large group of Client Call Volunteers.
- programs/summary-advice-program.

**Main Duties & Responsibilities**
- answering a high volume of calls to the Summary Advice Program client hotline, assessing the nature of clients' legal problems, and responding appropriately
- entering client information accurately into APB’s case management systems
- determining if clients meet criteria for various APB services, otherwise suggesting suitable resources
- scheduling clients with appropriate pro bono lawyers
- training and supervising Client Call Volunteers on the Summary Advice Program client hotline
- performing general administrative duties in support of APB’s executive staff, including the generation of monthly call and case data
- attending occasional public legal education and information events as APB’s staff representative

**Qualifications, Experience & Skills**
- post-secondary education or equivalent experience in law, legal administration, social services, counseling, or criminology
- legal, paralegal, or advocacy training and/or experience, particularly in poverty law
- demonstrated commitment to the advancement of social justice
- knowledge of BC’s justice system, court procedures, and legal resources
- high-level of professionalism and confidentiality
- excellent verbal communication and writing skills
- strong record-keeping and administrative skills, including the ability to maintain reliable and accurate notes of APB clients and other contacts
- ability to thrive in a fast-paced environment with a high volume of client requests
- demonstrated ability to work effectively with people of diverse cultural and socioeconomic backgrounds
- demonstrated ability to work independently and in a team environment
- proficiency with Mac computers and Microsoft Office, and a willingness to learn and continuously adapt to new legal technologies
- proficiency in several languages an asset

**How to Apply**

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00-$60,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: Hybrid remote in Vancouver, BC

Application deadline: 2023-03-03
Expected start date: 2023-03-13


  • Intake Coordinator

    1 month ago


    Vancouver, Canada Allura Sex Therapy Centre Full time

    **We are seeking a part-time Intake Coordinator to join our team! **The Intake Coordinator serves as the initial point of contact to inquiring clients reaching out to our practice, focused on finding the best fit match between inquiries and our clinical team - the therapeutic relationship is one of the most important factors in success in therapy! This...


  • Vancouver, Canada Rapid Interactive Disability Management Full time

    **Job description** **Medical Legal Intake Coordinator** Rapid Interactive Disability Management (RIDM) is wholly Canadian owned and operated. Formerly known as the Rapid Med Group of Companies, RIDM has been in operation and conducting IME’s since 1986. With extensive coverage across Canada, as well as over 30 years of operational experience in the...


  • Vancouver, Canada CMHA BC Full time

    **ABOUT THE ROLE** The IRAS staff team at CMHA BC will be responsible for supporting the launch of a new province-wide independent rights advice service for involuntary patients under the Mental Health Act. The service will be designed and delivered using a partnership model that brings together multiple organizations and stakeholders. The role will be a...


  • Vancouver, Canada B.C. College of Nurses and Midwives Full time

    **Position: Temp full-time, April 2023 - Jan 2025 term** **Location: Vancouver B.C. (Hybrid work, combination of in office and at home)** **THE OPPORTUNITY** The Intake Coordinator joins one of the fastest growing and most innovative assessment services in Canada. As an intake coordinator with the Nursing Community Assessment Service, you will be bringing...


  • Vancouver, Canada Legal Aid BC Full time

    **Location**: Vancouver, BC **Status**:Full-time, Permanent **Affiliation**:Excluded Professional **Salary range**: $98,229 - $131,573 **Competition #**: E019-24 **Application Deadline**:May 14, 2024 VALUES STATEMENT:  Our commitment to the principles of fundamental justice embedded in the Charter of Rights and Freedoms, and to Truth and...


  • Vancouver, Canada BC College of Nursing & Midwives Full time

    **Job Posting** **Position: NCAS Intake Coordinator Support** **Term: Contractor-3 months** **Compensation: $30.00 per hour** **Start Date: May 2023** **Granville Street, Vancouver, for a minimum of three days per week.** **How to Apply**: Please forward your resume and cover letter, to Lisa Mitchell, Manager of **BACKGROUND** In January 2023, the BC...


  • North Vancouver, Canada Impact North Shore - formerly North Shore Multicultural Society Full time

    **Position title: Centralized Intake Lead** **Department**:Settlement **Program**:Settlement / Language / SWIS / Employment **Reports to**:Manager of Settlement and Family Program **Summary** The Centralized Intake Team is the first contact point for the full range of services Impact North Shore offers to newcomers in Canada. The Centralized Intake Lead...

  • Intake Worker

    4 weeks ago


    North Vancouver, Canada The Salvation Army Full time

    The Intake Worker will assist individual’s and families who are seeking aid and assistance from, or have been referred to, The Salvation Army **Hours**: - 40 hours/week - 8:30-4:30 PM Monday-Friday **KEY RESPONSIBILITIES**: - Conducts initial intake assessments determining immediate needs and support needed by each client - Partners with team and...


  • Vancouver, Canada Vancouver Coastal Health Full time

    Salary The salary range for this position is CAD $41.42/Hr. - CAD $55.91/Hr. Job Summary Come work as an Intake and Transition Nurse with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is seeking an Intake and Transition Nurse to join the Three Bridges Primary Care,  Vancouver BC. Apply today to join our team! As an Intake...


  • Vancouver, BC, Canada Vancouver Coastal Health Full time

    Salary The salary range for this position is CAD $41.42/Hr. - CAD $55.91/Hr. Job Summary Come work as an Intake and Transition Nurse with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is seeking an Intake and Transition Nurse to join the Three Bridges Primary Care, Vancouver BC. Apply today to join our team! As an Intake and Transition...


  • Vancouver, Canada BCSPCA Full time

    If you are up for the challenge and would like to be considered for this position, we would like to hear from you. The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA) is looking to fill the following career opportunity: **POSITION**: Behaviour & Welfare Coordinator **STATUS**: Permanent; Full-Time **SHIFT**: 35 hours per...

  • Care Coordinator

    4 weeks ago


    North Vancouver, Canada iScope Concussion and Pain Clinics Full time

    **Job Title**: Care Coordinator **Reporting To**: Clinic Manager **Position Status**:Fulltime Permanent **Primary Work Location**: North Vancouver Clinic **Days/Hours of Work**: Monday to Friday, Days **Salary Range**: $50,000 - $55,000 iScope Concussion & Pain Clinics is a specialized treatment and assessment Center offering a range of services and...


  • Vancouver, BC, Canada The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA) Full time

    The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA) is looking to fill the following career opportunity: STATUS: Permanent; Full-Time SHIFT: 35 hours per week We welcome diversity, value differences, and foster inclusion in our employment practices. Find out more about our commitment to diversity and inclusion by reading...


  • Vancouver, Canada BC SPCA Full time

    POSITION: Behaviour & Welfare Coordinator STATUS: Permanent; Full-Time SHIFT: 35 hours per week LOCATION: Provincial Office - Vancouver, BC CLASSIFICATION: Exempt WAGE: Salaried CLOSING DATE: Open Until Filled We welcome diversity, value differences, and foster inclusion in our employment practices. Find out more about our commitment...


  • Vancouver, Canada Vancouver Coastal Health Full time

    Salary The salary range for this position is CAD $41.42/Hr. - CAD $55.91/Hr. Job Summary Come work as an Intake and Transition Nurse with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is seeking an Intake and Transition Nurse to join the Integrated Care Team at Pender Community Health Centre , Downtown East Side (DTES),...

  • OB Coordinator

    1 month ago


    Vancouver, Canada SEA MAR Community Health Centers Full time

    Position Summary: OB Coordinatorposition available for our busy Salmon Creek Medical Clinic. This position is full-time Monday through Friday, 8:00 am to 5:00pm. The OB Coordinator is responsible for carrying out the primary functions of OB tracking, which begins when the pregnancy is confirmed and continues through the first six weeks of...


  • Vancouver, Canada YWCA Metro Vancouver Full time

    The YWCA High School Mentorship programs have been supporting youth achieve their goals while building life-long relationships since 1991. This program matches high school-aged youth with adult mentors who guide the youth to explore pathways towards a fulfilling career path. Our program welcomes members of the LGBTQIA2S+ and Disabled communities and...


  • Vancouver, Canada VanWest College Full time

    The Co-op Coordinator Team Lead is responsible for the effective supervision and management of all aspects of the Co-op Department's operations. This includes providing strategic direction, supervising Co-op Coordinators, expanding the host company database, promoting the Co-op program, and offering guidance to students in individual meetings. **Key...

  • Youth Coordinator

    4 weeks ago


    Vancouver, Canada Aboriginal Community Career Employment Services Society Full time

    **About ACCESS** ACCESS, the place to start building your future today. ACCESS delivers a unique and diverse assortment of labour market services and support frameworks, including education, training, employment advising, and financial assistance to members of the urban Aboriginal community. Our mission is to help individuals overcome barriers to successful...


  • Vancouver, Canada Vancouver Aboriginal Friendship Centre Society Full time

    Job Posting | Employment Coordinator | Contract - Hourly Wage: $31.00_ - Start Date: ASAP_ - The Vancouver Aboriginal Friendship Centre Society (VAFCS) is a non-profit charitable organization serving the Urban Aboriginal community with a mandate to provide programs and services that will contribute to the cultural, educational, social, economic, and...