Coordinator, Intake and Referral Services

2 weeks ago


Vancouver, Canada Legal Aid BC Full time

**Location**: Vancouver, BC

**Status**:Full-time, Permanent

**Affiliation**:Excluded Professional

**Salary range**: $98,229 - $131,573

**Competition #**: E019-24

**Application Deadline**:May 14, 2024

VALUES STATEMENT: 

Our commitment to the principles of fundamental justice embedded in the Charter of Rights and Freedoms, and to Truth and Reconciliation, and Equity, Diversity, and Inclusion is ambitious and foundational.  It informs everything we do, as we defend liberty, equality, autonomy, and dignity; as we dismantle colonization, racism, sexism, transphobia and homophobia, and all discrimination.  These are our values, and they inform our hiring practices too.  Our business is aiding people in severe legal distress and necessitates internal and external alignment of practicing these values.  Integrating Truth and Reconciliation and Equity, Diversity, and Inclusion throughout every aspect of Legal Aid BC is critical to building that culture, and we prioritize ongoing resources to achieve that goal. 

We are seeking a **Coordinator, Intake and Referral Service**sto join our team.

The Opportunity
- A rewarding opportunity for a professional and experienced leader working closely with legal aid partners to improve services for clients
- Make a positive impact by joining a team that is dedicated to making a difference in the lives of legal aid clients.
- Enjoy a competitive salary and a variety of excellent benefits including 4 weeks vacation to start.

Key accountabilities include, but aren't limited to:

- Develops, manages, and administers Local Agent contracts and service delivery of Local Agents, the private bar, and services provided by other contracted agencies. Coordinates the tendering, evaluation, awarding and writing of contracts for Local Agents and other contracted services.
- Monitors and provides advice to the Manager, Intake & Referral Services on the intake function of local agent offices.
- Monitors and/or oversees the provision of contracted services across the Province, by communicating, interpreting and implementing departmental and corporate policies, priorities and standards and ensuring that services are being effectively and appropriately delivered.

Who We Are

Legal Aid BC (LABC) is a non-profit organization established by the Legal Services Society Act in 1979. Our mission is to provide legal information, advice, and representation services to BC's most vulnerable and marginalized citizens who lack the necessary resources to effectively access the justice system when their families, freedom, or safety are at risk. Our vision is to see BC’s legal system transformed, by the way LABC represents our clients, into one more equitable and inclusive with a mission to strengthen client-centred legal help for British Columbians experiencing barriers accessing the legal system.

At LABC, we know that our continued ability to help the people who need us is due to the hardworking individuals who make up our team, dedicated to making a difference in the lives of people in need. We foster a positive culture of open communication for our team to thrive within, underpinned by our values of client focus, advancing Truth & Reconciliation, Equity, Diversity, and Inclusion, and change through leadership.

You have:

- An undergraduate degree in an appropriate discipline such as Business Administration or Law
- Minimum of five (5) years related experience with increasing responsibility, preferably in a service-related industry, or
- An equivalent combination of training and experience.

**We Offer**

A competitive annual salary, as well as a comprehensive benefits package (based on your employment status and affiliation including:

- Four weeks paid vacation to start that grows the longer you are with LABC
- An excellent employee benefits package, where premiums are 100% paid by LABC
- A generous defined benefit pension plan
- Support for training and development
- An Employee and Family Assistance program
- The opportunity to participate in various Employee programs (Employee Wellness, etc.)
- Support for a healthy work/life balance
- Generous leave provisions (sick time, special leaves)
- 13 paid statutory holidays
- An opportunity for a flexible hybrid work arrangement for some positions (LABC reserves the right to change this policy at any time)
- Transit friendly employer for eligible staff to have their commute subsidized
- Dog-friendly offices
- Dedicated Cultural Leave provisions for Indigenous employees
- An Equity, Diversity and Inclusion Council, and Indigenous employees Council and Accessibility Committee of employees from equity-seeking groups that advises on ongoing improvements and investments in Equity, Diversity and Inclusion at our workplace

For additional information regarding our extensive benefits package, please explore our careers page.
- We would like to thank all external applicants for their interest but regret that only those shortlisted will be contact


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