Administrative Assitant Branch

7 months ago

Quebec City, Canada National Bank of Canada Full time

As Branch and Regional Administration Manager you will report directly to the Regional Manager (RM). You will have a Leadership position, based out of Québec, with leadership responsibilities at a branch and regional level. The job focuses on realizing the vision of NBF which includes agility, empowerment and making a positive impact on our clients, employees and community.

Key Accountabilities:

- Create, enhance and supervise the daily administrative, operational HR functions in the Quebec branch
- Lead the employee evaluation and performance management process for all operations and administrative staff.
- Provide regional HR support for sourcing and screening new talent.
- Organize and implement new employee training.
- Be key communication anchor and supporter of head office initiatives, ensuring administrative policies and procedures are understood and complied with
- Act as a resource to solve operational and relational problems for the region.
- Ensure strict adherence to branch level regulatory compliance requirements.
- Coordinate, implement and act as a change agent for special projects.
- Actively participate in the onboarding of new recruits on a branch and regional level

Specific Responsibilities:
Operations:

- Enhance and improve processes and ensure the daily operations of the branch run cohesively and without error.
- Primary person to escalate operational client related issues.
- Maintain Business Continuity Plan and ready to execute if required (ie. Pandemic event management)
- Help Branch Administrators in the region to coordinate and manage branch improvements, moves, renovations, closures and building issues

Human Resources
- Primary resource person in solving human resources-related matters for all branch employees; as well as keeping employee HR files up to date.
- Post roles, sort and pre-screen applicants
- Quarterback (coordinate & participate in) all administrative documentation and training to ensure all new staff are onboarded seamlessly.
- Collaborate with Human Resource experts and Regional Managers to offer feedback on corrective action as appropriate for underperforming associates
- Coordinate, oversee and ensure adequate training for associates on new processes & procedures, personal development and continued professional growth.

Branch Culture
- Be a local leader, take “ownership” of the branch morale, relationship with partners, cohesiveness of branch, facilitate monthly meetings.
- Organize associate branch meetings.

Compliance
- Ensure adherence to compliance standards by exercising rigorous follow up in order to ensure that the corrective measures recommended are implemented
- Responsible for delegated compliance tasks, such as supervision of mail, missing documents report, supervision of control accounts or inactive codes, etc

Want to learn more about the position? Feel free to contact Minette M Polepil

**Exigences internes**
- Bachelor's or technical degree in a related field and 5+ years relevant experience within the Investment or Banking Industry
- Completion (or willingness to complete) the Canadian Securities Course (CSC) and Conduct and Practices Handbook (CPH) an asset
- Management experience showing a high level of leadership, initiative and autonomy
- Coaching and coordination experience
- Able to mediate and facilitate large groups and communicate effectively with internal and external partners
- Demonstrated ability to create workable solutions to complex issues
- Excellent collaboration skills and organization skills
- Disciplined follow-up

English spoken and written, an asset

**Your benefits** In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Initiatives promoting community involvement
- Telemedicine service
- Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

  • Assitante-acheteur, Assitant-acheteur

    1 hour ago

    Quebec City, Canada Simons Full time

    Description de poste **Assitante-acheteur, assitant-acheteur**: **Achats**: **Québec**: **Siège Social**: Temps plein Horaire du lundi au vendredi Vous vous démarquer par votre organisation infaillible et votre désir de soutenir vos collègues à travers leurs différents projets? Joignez-vous à notre équipe des achats mode! En plus de jouer un...

  • Branch Manager

    7 months ago

    Quebec City, Canada National Bank of Canada Full time

    **Your role** A career in management at National Bank means participating in the smooth running of your branch and ensuring daily listening and coaching. As Branch Manager, you are responsible for supporting and assisting the employees under your management in order to implement the Bank's strategic vision, while allowing your team to develop...

  • Branch Assistant, Wood Gundy-bilingual

    2 months ago

    Quebec City, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Assistant(E) Gérant(E)

    3 months ago

    Quebec City, Canada Hera Beauty Full time

    **Offre d'emploi: Assistant(e) Gérant(e) - Hera Beauty (Ville de Québec)** Hera Beauty est ravie d'annoncer l'ouverture de sa nouvelle succursale dans la Ville de Québec! Nous recherchons un(e) **Assistant(e) Gérant(e)** pour rejoindre notre équipe. Si vous êtes passionné(e) par le commerce de détail, prêt(e) à assumer un rôle de leadership et...

  • Cibc - Administrative Assistant - Wood Gundy

    6 months ago

    Quebec City, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Assistant(E) Administratif(Ve)

    3 months ago

    Quebec City, Canada Sexplique Full time

    SEXPLIQUE EMBAUCHE! Assitant-e administratif-ve POSTE DE 30H/SEMAINE Principales responsabilités S'occuper des comptes payables et recevables, faire les dépôts Mettre à jour les bases de données et gérer la boutique en ligne Participer à la révision, la correction et la mise en page de divers documents Soutenir les processus de demandes...

  • Branch Manager

    7 months ago

    Québec City, Canada NBC Full time

    Area of Interest: Advisory services, Personal banking ...

  • Branch Manager

    1 month ago

    Montreal, Quebec, G4F, CA National Bank Full time

    A career in management at National Bank means participating in the smooth running of your branch and ensuring daily listening and coaching. As Branch Manager, you are responsible for supporting and assisting the employees under your management in order to implement the Bank's strategic vision, while allowing your team to develop professionally.Your...

  • Administrative Assistant Csr

    6 months ago

    Quebec City, Canada BrandSafway Full time

    Administrative Assistant CSR Summary **Title**: Administrative Assistant CSR **ID**: 2043500 **Location**: Quebec, CAN **Job Function**: Operations Management Description A leading provider of specialized services to the global industrial, commercial and infrastructure markets, BrandSafway delivers access and scaffolding systems, forming and shoring,...

  • Branch Manager

    4 months ago

    Rouyn-Noranda, Quebec, J0Y, Abitibi, Canada National Bank Full time

    A career in management at National Bank means participating in the smooth running of your branch and ensuring daily listening and coaching. As Branch Manager, you are responsible for supporting and assisting the employees under your management in order to implement the Bank's strategic vision, while allowing your team to develop professionally.Your...

  • Administrative Assistant, Md Financial Management

    2 months ago

    Quebec City, Canada MD Financial Management Full time

    Requisition ID: 206811 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Contributes to the overall success of the Client Administrative Services Regional team, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives....

  • (Ptl Canada) Maintenance Coordinator

    6 months ago

    Quebec City, Canada Penske Truck Leasing and Logistics Full time

    **Position Summary**: The Maintenance Coordinator will complete maintenance customer service, inventory and administrative processes of the branch (branches) that support maintenance operational efficiency, effectiveness, customer satisfaction and profitability. The Maintenance Coordinator will provide superior customer service and communication to internal...

  • Advisor, Securities

    3 days ago

    Quebec City, Canada Desjardins Full time

    As an investment assistant, you help serve, prospect for, solicit, and develop and maintain business relationships with members and clients. You help sell securities products and services through various distribution channels based on member/client needs and current strategies and practices. Your focus areas include discretionary management, mutual funds,...

  • Branch Manager

    3 months ago

    Québec City, Canada PeopleToGo Full time

    Type: Permanent Full-timeTitle: Bilingual Branch ManagerLocation: 1965 55th Ave, Dorval, QC, H9P 1G9, 100% on siteStart Date: ASAPDays/Hours: Monday to Friday 8:00 AM to 5:00 PM Hours/Week: 40Salary Range: $70,000.00 to $80,000Bonus: Potential bonus of $4,000 based on branch performance and company EBITDA ($3,000 based on Branch performance and...

  • Securities Advisor

    10 hours ago

    Quebec City, Canada Desjardins Full time

    As an investment assistant, you help serve, prospect for, solicit, and develop and maintain business relationships with members and clients. You help sell securities products and services through various distribution channels based on member/client needs and current strategies and practices. Your focus areas include discretionary management, mutual funds,...

  • Administration Assistant

    6 months ago

    Quebec City, Canada BMO Financial Group Full time

    2828 boul Laurier Quebec Quebec,G1V 0B9 Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives. - Coordinates marketing activities on behalf of the advisory team, including website, social media...

  • Branch Operation Manager

    2 months ago

    Labrador City, Canada Talent-icit Full time

    Job DescriptionWe are looking for Branch Operations Manager for our client that offers turnkey project management services for lifting of all kinds. It specializes in industrial lifting in Newfoundland and Labrador, operating from its offices in Wabush. Reports to the Operartion Director. He acts as the company's representative in overseeing activities under...

  • Administration Assistant

    2 months ago

    Quebec City, Canada BMO Financial Group Full time

    2828 boul Laurier VILLE DE QUEBEC Quebec,G1V 0B9 Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives. As this role contributes to the overall success of the Investment Advisors portfolio, you may be...

  • Practice Management and Training Specialist

    6 months ago

    Quebec City, Canada iA Groupe financier iA Financial Group Full time

    Domain : Wealth and Investments / Location : Ontario or Quebec / Travel required / Level : Mid-senior / Language : French and English _ Reporting to the Director, Practice Management and Training, and based on the overall requirements of Investia and the priorities, you will build and maintain relationships with advisors in your region. You will facilitate...

  • Senior Operation Agent

    1 month ago

    Quebec City, Quebec, Québec, Canada National Bank Full time

    A career as an Operations Agent at National Bank, you will capitalize on your ability to work in synergy with clients and your colleagues. In this role, you will support members of your team by carrying out administrative tasks in accordance with Bank policies, standards, and procedures. Your job: Warmly welcome clients to the branch and direct them to the...