Brand Advocate, Supervisor

2 weeks ago

Toronto, Canada The Home Depot Canada Full time

The Brand Advocate program supports Home Depots, One Home Depot vision by parenting with our suppliers to fully optimize their eCommerce strategy with Home Depot Canada. We provide strategic insights, analytics, deep dive analysis and digital content enrichments to help drive traffic and conversions on Homedepot.ca.

Job Title: Brand Advocate, Supervisor
**Job Description**:
The Supervisor, Brand Advocate role is an exciting role within The Home Depot Canada eCommerce team. This role is within our ever-growing Brand Advocate program. This high impact and important role is responsible for helping us continue to develop and support the program. The supervisor is accountable for managing, mentoring, and leading a team of 6-7 brand advocate analysts and a specific portfolio within Home Depot’s product assortment. The supervisor’s team of analysts directly manage vendor accounts and provide strategic insights, data analytics and reporting, deep dive analysis projects, content enrichment projects and provide day-day operational support for each of their vendors. The Supervisor core focus is to support each analyst on a one-to-one level, ensure projects are aligned and on-track, develop and nurture strong relationships with internal and external partners, executing against quarterly action plans, generating KPI impact reports, and effectively communicating successes/progress within each account within their portfolio of business. This role has a high impact to the Brand Advocate program and The Home Depot’s eCommerce business.

Core responsibilities:
50% Associate Development and Growth
- Lead, direct and support a team of associates
- Influence associates - communicate effectively and drive engagement across the team
- Mentor, support and develop the Analysts and Sr. Analysts
- Optimize diverse talent across the team - attract top talent, interview, and hire associates
- Meet with direct reports bi-weekly and provide on-going support and leadership
- Influence the team, drive engagement, and provide the team with vision and purpose
- Manage conflict and collaborate with team to find solutions
- Deliver BA updates to broader merchant organization on progress and performance of the business
- Evaluate direct reports on-going and complete mid-year/year-end reviews

40% Supplier Portfolio Management
- Ownership of the portfolio of suppliers and ensure success
- Cultivate and maintain strong supplier and cross-functional partner relationships
- Ensure accountability - Analysts execution of the program for their assigned vendors
- Plan and align with cross functional teams to ensure alignment (merch, marketing, etc.)
- Review, approve and manage vendor goal trackers, project plans, reporting, presentations and calls ensuring the analysts are on track
- Attend vendor bi-weekly, mid-year and year-end business reviews
- Develop reporting and track KPI’s for the portfolio of business - present report and findings to merchant teams and other internal Home Depot teams
- Manage the supplier program contracts through life cycle along with the manager

10% Program Development
- Develop new services, analysis, and tools for the brand advocate program
- Continually seek to improve and advance the program
- Improve team management and introduce new, improved processes and tools
- Develop and launch training programs for new associates and career development
- Ensure associates are aligned to the company and program vision
- Present the program and overview to new vendors alongside the manager
- Provide on-going support across the entire team

How to succeed in this role:

- Successfully build, develop, and manage an effective team of associates - Mentor, inspire and grow talent across the team
- Instill trust across the team and internal/external partners
- Showcase ability to influence people through strong communication, engagement, strategic plans, vision and purpose.
- Communicate strongly across the team and showcase ability to inspire and lead a team (Team meetings, projects, etc.)
- Be engaged in the associate development providing feedback at mid-year and year-end review.
- Innovate the BA program with new ideas, take lead on new projects and initiatives and provide creative solutions to roadblocks and issues.
- Build strong relationships with Merchandising and cross functional teams

What experiences will help you excel in this role:

- Desire and passion to lead and inspire associates
- Passion for building and developing a business
- Proven track record of mentoring associates and building vision for the team
- Ability to build strong relationships with colleagues, stakeholders and vendors
- Challenges and provides insight on conflict resolution and mediate difficult conversations
- Ability to seamlessly manage multiple responsibilities within a fast-paced work environment
- Proven ability to build relationships and influence without authority.
- Exhibits courage, confidence, and initiative in leading conversati

  • Brand Advocate Supervisor

    3 days ago

    Toronto, ON, Canada The Home Depot Canada Full time

    The Brand Advocate Program The Brand Advocate program supports Home Depot's One Home Depot vision by partnering with our suppliers to fully optimize their eCommerce strategy with Home Depot Canada. We provide strategic insights, analytics, deep dive analysis, and digital content enrichments to help drive traffic and conversions on Homedepot.ca. Job...

  • Brand Advocate Supervisor

    4 days ago

    Toronto, ON, Canada The Home Depot Canada Full time

    The Brand Advocate program supports Home Depot's One Home Depot vision by partnering with our suppliers to fully optimize their eCommerce strategy with Home Depot Canada. We provide strategic insights, analytics, deep dive analysis, and digital content enrichments to help drive traffic and conversions on Homedepot.ca. Job Title: Brand Advocate, Supervisor...

  • Brand Advocate, Supervisor

    3 days ago

    Toronto, ON, Canada The Home Depot Canada Full time

    The Brand Advocate Program The Brand Advocate program supports Home Depot's One Home Depot vision by partnering with our suppliers to fully optimize their eCommerce strategy with Home Depot Canada. We provide strategic insights, analytics, deep dive analysis, and digital content enrichments to help drive traffic and conversions on Homedepot.ca. Job...

  • Brand Advocate, Supervisor

    3 days ago

    Old Toronto, Canada The Home Depot Canada Full time

    The Brand Advocate Program The Brand Advocate program supports Home Depot's One Home Depot vision by partnering with our suppliers to fully optimize their eCommerce strategy with Home Depot Canada. We provide strategic insights, analytics, deep dive analysis, and digital content enrichments to help drive traffic and conversions on Homedepot.ca. Job Title:...

  • Brand Advocate, Supervisor

    1 day ago

    Old Toronto, Canada The Home Depot Canada Full time

    The Brand Advocate Program The Brand Advocate program supports Home Depot's One Home Depot vision by partnering with our suppliers to fully optimize their eCommerce strategy with Home Depot Canada. We provide strategic insights, analytics, deep dive analysis, and digital content enrichments to help drive traffic and conversions on Homedepot.ca. Job Title:...

  • Brand Advocate, Supervisor

    3 days ago

    Old Toronto, Canada The Home Depot Canada Full time

    The Brand Advocate Program The Brand Advocate program supports Home Depot's One Home Depot vision by partnering with our suppliers to fully optimize their eCommerce strategy with Home Depot Canada. We provide strategic insights, analytics, deep dive analysis, and digital content enrichments to help drive traffic and conversions on Homedepot.ca. Job Title:...

  • Brand Advocate, Supervisor

    2 weeks ago

    Toronto, Canada The Home Depot Canada Full time

    The Brand Advocate program supports Home Depots, One Home Depot vision by parenting with our suppliers to fully optimize their eCommerce strategy with Home Depot Canada. We provide strategic insights, analytics, deep dive analysis and digital content enrichments to help drive traffic and conversions on Homedepot.ca.Job Title: Brand Advocate, SupervisorJob...

  • Brand Advocate, Supervisor

    2 weeks ago

    Toronto, Canada The Home Depot Canada Full time

    The Brand Advocate program supports Home Depots, One Home Depot vision by parenting with our suppliers to fully optimize their eCommerce strategy with Home Depot Canada. We provide strategic insights, analytics, deep dive analysis and digital content enrichments to help drive traffic and conversions on Homedepot.ca.Job Title: Brand Advocate, SupervisorJob...

  • Brand Advocate, Supervisor

    1 week ago

    Old Toronto, Canada The Home Depot Full time

    Brand Advocate, Supervisor - Hybrid Job At The Home Depot in Toronto, ONM3C 3N6The Brand Advocate program supports Home Depots, One Home Depot vision by parenting with our suppliers to fully optimize their eCommerce strategy with Home Depot Canada. We provide strategic insights, analytics, deep dive analysis and digital content enrichments to help drive...

  • Brand Advocate, Supervisor

    1 week ago

    Old Toronto, Canada The Home Depot Full time

    Brand Advocate, Supervisor - Hybrid Job At The Home Depot in Toronto, ONM3C 3N6The Brand Advocate program supports Home Depots, One Home Depot vision by parenting with our suppliers to fully optimize their eCommerce strategy with Home Depot Canada. We provide strategic insights, analytics, deep dive analysis and digital content enrichments to help drive...

  • Brand Advocate, Supervisor

    1 week ago

    Old Toronto, Canada The Home Depot Full time

    Brand Advocate, Supervisor - Hybrid Job At The Home Depot in Toronto, ONM3C 3N6The Brand Advocate program supports Home Depots, One Home Depot vision by parenting with our suppliers to fully optimize their eCommerce strategy with Home Depot Canada. We provide strategic insights, analytics, deep dive analysis and digital content enrichments to help drive...

  • Brand Advocate, Supervisor

    4 days ago

    Toronto, ON, Canada The Home Depot Full time

    Brand Advocate, Supervisor - Hybrid Job At The Home Depot in Toronto, ONM3C 3N6 The Brand Advocate program supports Home Depots, One Home Depot vision by parenting with our suppliers to fully optimize their eCommerce strategy with Home Depot Canada. We provide strategic insights, analytics, deep dive analysis and digital content enrichments to help drive...

  • Brand Advocate, Supervisor

    2 weeks ago

    Old Toronto, Canada The Home Depot Canada Full time

    The Brand Advocate program supports Home Depot's One Home Depot vision by partnering with our suppliers to fully optimize their eCommerce strategy with Home Depot Canada. We provide strategic insights, analytics, deep dive analysis, and digital content enrichments to help drive traffic and conversions on Homedepot.ca. Job Title: Brand Advocate,...

  • Brand Advocate, Supervisor

    1 week ago

    Old Toronto, Canada The Home Depot Canada Full time

    The Brand Advocate program supports Home Depot's One Home Depot vision by partnering with our suppliers to fully optimize their eCommerce strategy with Home Depot Canada. We provide strategic insights, analytics, deep dive analysis, and digital content enrichments to help drive traffic and conversions on Homedepot.ca. Job Title: Brand Advocate,...

  • Brand Advocate, Supervisor

    2 weeks ago

    Old Toronto, Canada The Home Depot Canada Full time

    The Brand Advocate program supports Home Depot's One Home Depot vision by partnering with our suppliers to fully optimize their eCommerce strategy with Home Depot Canada. We provide strategic insights, analytics, deep dive analysis, and digital content enrichments to help drive traffic and conversions on Homedepot.ca. Job Title: Brand Advocate,...

  • Brand Advocate, Supervisor

    4 days ago

    Toronto, ON, Canada The Home Depot Canada Full time

    The Brand Advocate program supports Home Depot's One Home Depot vision by partnering with our suppliers to fully optimize their eCommerce strategy with Home Depot Canada. We provide strategic insights, analytics, deep dive analysis, and digital content enrichments to help drive traffic and conversions on Homedepot.ca. Job Title: Brand Advocate,...

  • Customer Experience Advocate Bilingual

    3 days ago

    Toronto, Canada GM Financial Full time

    Overview: The Customer Experience Advocate is responsible for delivering a positive customer experience while servicing inbound and outbound lease and loan inquiries from consumers, dealerships, internal departments and other third parties. The Advocate must maintain business knowledge related to auto financing, contract information and understand key...

  • Account Supervisor

    4 days ago

    Toronto, Canada Ogilvy Full time

    **About Ogilvy**: Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry. **About the Role**: Account Supervisors partner with all...

  • Brand Ambassador

    4 weeks ago

    Toronto, Canada Peter Mielzynski Agencies Full time

    Overview: **Purpose**: To lead and secure successful execution of both Activation and Advocacy/Engagement efforts & programs for the BF portfolio by working collaboratively with the distributor sales territory managers to identify activation & engagement opportunities as well as executing all activations according to budget, timelines and brand...

  • Associate Brand Manager, Brand Communications

    2 weeks ago

    Toronto, Canada The Kraft Heinz Company Full time

    Description Here at Kraft Heinz, we grow our people to grow our business, because we believe that great people make great companies. When you join our table, you can expect access to an array of holistic wellness benefits* and perks, DCPP, VRSP, and TFSA, Business Resource Groups (BRGs) to help foster diversity, inclusion and belonging for all...