Hearing Care Coordinator

2 months ago


Woodbridge, Canada Golden Hearing & Balance center Full time

About Us: At Golden Hearing & Balance Center, we are dedicated to providing exceptional hearing and balance care to our community. Our new clinic in Vaughan is committed to enhancing our patients' quality of life through compassionate and personalized care.

**Responsibilities**:
Serve as the first point of contact for patients, addressing inquiries and scheduling appointments.

Coordinate patient flow, ensuring timely and efficient service delivery.

Assist with the onboarding of new patients, including intake forms and insurance verification.

Manage patient records and ensure accurate documentation of interactions and treatments.

Provide education and support to patients regarding hearing aids, balance assessments, and other services.

Collaborate with audiologists and other healthcare professionals to support patient care.

Handle billing and insurance claims, as well as follow up on any issues.

Maintain a clean and organized front office environment.

Qualifications:
High school diploma or equivalent; post-secondary education in healthcare administration or related field is an asset.

Previous experience in a medical or customer service role is preferred.

Strong organizational and multitasking skills with attention to detail.

Excellent communication and interpersonal skills.

Proficiency in using office software and patient management systems.

Ability to work effectively in a team environment and independently.

What We Offer:
Competitive salary and benefits package.

Opportunities for professional growth and development.

A supportive and friendly work environment.

The chance to make a meaningful impact on our patients' lives.

Application Deadline: 2024/09/30

Golden Hearing is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: $17.18-$20.21 per hour

Expected hours: 37.5 per week

**Education**:

- Secondary School (required)

**Experience**:

- Medical terminology: 1 year (required)
- Customer service: 1 year (required)

Work Location: In person

Application deadline: 2024-09-30



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