Customer Service Agent
3 months ago
Education:
- Expérience:
**Education**:
- Secondary (high) school graduation certificate
- or equivalent experience
**Tasks**:
- Answer written and oral inquiries
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Perform general office duties
- Answer clients' inquiries and provide information
**Type of experience**:
- Call centre
**Transportation/travel information**:
- Own transportation
- Own vehicle
**Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
- Work under pressure
**Personal suitability**:
- Punctuality
- Client focus
- Excellent oral communication
- Excellent written communication
- Organized
- Initiative
- Ability to multitask
- Dependability
- Honesty
- Quick learner
**Screening questions**:
- Are you available for the advertised start date?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?
**Experience**:
- Experience an asset
**Workplace information**:
- Remote work available
- Durée de l'emploi: Permanent
- Langue de travail: Bilingue
- Heures de travail: 35 hours per week
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