Customer Service Agent

3 months ago


Sherbrooke, Canada Acrylibain Full time

Education:

- Expérience:
**Education**:

- Secondary (high) school graduation certificate
- or equivalent experience
**Tasks**:

- Answer written and oral inquiries
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Perform general office duties
- Answer clients' inquiries and provide information
**Type of experience**:

- Call centre
**Transportation/travel information**:

- Own transportation
- Own vehicle
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Work under pressure
**Personal suitability**:

- Punctuality
- Client focus
- Excellent oral communication
- Excellent written communication
- Organized
- Initiative
- Ability to multitask
- Dependability
- Honesty
- Quick learner
**Screening questions**:

- Are you available for the advertised start date?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?
**Experience**:

- Experience an asset
**Workplace information**:

- Remote work available
- Durée de l'emploi: Permanent
- Langue de travail: Bilingue
- Heures de travail: 35 hours per week


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