![AppTad Technologies Pvt Ltd](https://media.trabajo.org/img/noimg.jpg)
Application Support Analyst
3 months ago
_We are looking to have a resource in Montreal region (French speaking) to support for one of our customers with French speaking users._
- Resource should have experience on tools Filemaker Pro, Windev, Excel, Sharepoint, and around 5+ years of experience._
**Responsibility**:
2. Provide technical and functional support to Users on the reported issues.
3. Provide workarounds to the reported technical issues.
4. Work with Vendors on any product upgrades / in house testing requirements.
deployment from the implementation team.
6. Coordinate and collaborate with Offshore production support teams on the changes deployed to
Production and get the team up to speed on the documentation and ability to support.
7. Sign off from a ready to be supported in RUN state from a support perspective.
8. Participate in project Governance meetings with Client stakeholders and report on the progress.
9. Prepare Run book for known issues and contact points.
10. Providing level 2/3 production support (Incidents and service request fulfillment)
11. KPI measurement, tracking and reporting.
**Technical skills**:
- Must have’s: Knowledge of Claris FileMaker and WinDev platform to build Custom Apps.
- Understanding of different modules of FileMaker: Build and connect, host and deploy.
- Knowledge of Application lifecycle management - ALM viz. WinDev
- Knowledge of WLangage, HFSQL database.
- Working knowledge of Low code / No Code platforms.
- Prior development experience using Microsoft tech, JavaScript, JSON, SQL, REST API’s
- Good knowledge of Databases and schemas
- Good understanding of Web Applications architecture
- Understanding of Web services and integrations with different platforms
- Relational databases such as Microsoft SQL Server Mgmt. Studio 2012/19, Microsoft Visual Studio
**Other skill requirements**:
- Prior production support experience and ability to triage and provide technical support.
- Excellent oral and written communication skills - English and French
- Front ending Customer discussions and ability to work and collaborate with teams.
- Know how on Root cause analysis techniques (Problem management)
**Tools**:
- Recording and tracking of reported issues using ITSM ticketing tool.
- Working knowledge of tools like Confluence, JIRA, SharePoint, GIT
- SQL Server Management Studio 18 or higher
Pay: $60.00-$70.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Paid time off
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Night shift
**Experience**:
- IT support: 5 years (required)
- production support: 4 years (required)
- Filemaker Pro, Windev, Excel: 4 years (required)
- French speaking: 1 year (required)
Licence/Certification:
- CompTIA A+ (preferred)
-
Analyste d’affaires en système d’information
3 weeks ago
Chambly, Canada CISSS de la Montérégie-Est Full timeDescriptionUn emploi dans le secteur public dans le domaine de la santé, c’est contribuer à maintenir, améliorer et rétablir la santé et le bien-être de la population de l’est de la Montérégie. Avec ses 16 500 employés, la grande famille du centre intégré de santé et de services sociaux (CISSS) de la Montérégie-Est est le plus grand...
-
Analyste d’affaires en système d’information
3 weeks ago
Chambly, Canada CISSS de la Montérégie-Est Full timeDescriptionUn emploi dans le secteur public dans le domaine de la santé, c’est contribuer à maintenir, améliorer et rétablir la santé et le bien-être de la population de l’est de la Montérégie. Avec ses 16 500 employés, la grande famille du centre intégré de santé et de services sociaux (CISSS) de la Montérégie-Est est le plus grand...
-
Analyste Financier
3 months ago
Chambly, Canada Strøm spa nordique Full timeRelevant du Directeur, Finances et administration, l’analyste financier est responsable d’utiliser toutes les informations disponibles afin d’évaluer la situation financière de l’entreprise, déceler les problématiques et participer à trouver des solutions pour améliorer sa performance et sa rentabilité et ainsi atteindre ses objectifs...
-
Analyste Financier
3 months ago
Chambly, Canada Strøm spa nordique Full timeRelevant du Directeur, Finances et administration, l’analyste financier est responsable d’utiliser toutes les informations disponibles afin d’évaluer la situation financière de l’entreprise, déceler les problématiques et participer à trouver des solutions pour améliorer sa performance et sa rentabilité et ainsi atteindre ses objectifs...
-
Analyste - Environnement serveurs (32094)
2 months ago
Chambly, Canada STM Full timeVos fonctions Conseille et formule des recommandations pour des solutions permettant l’évolution et l’entretien des applications ou systèmes de son secteur. Elle ou il réalise, met en œuvre, entretient et met à jour des applications ou systèmes relatifs aux activités de son secteur, en conformité avec les bonnes pratiques en vigueur. Plus...
-
Analyste principal(e)
1 month ago
Chambly, Canada STM Full timeVos fonctions La ou le titulaire joue un rôle d’expert conseil technique en matière d’applications, de systèmes ou de soutien technique, coordonne les activités d’administration et d’exploitation de son secteur, en conformité avec les bonnes pratiques ainsi que normes, directives et politiques établies. Elle ou il coordonne les activités...
-
Analyste d’affaires en système d’information
3 weeks ago
Chambly, Quebec, H7E, Montréal, Canada CISSS de la Montérégie-Est Full timeDescriptionUn emploi dans le secteur public dans le domaine de la santé, c’est contribuer à maintenir, améliorer et rétablir la santé et le bien-être de la population de l’est de la Montérégie. Avec ses 16 500 employés, la grande famille du centre intégré de santé et de services sociaux (CISSS) de la Montérégie-Est est le plus grand...
-
Supervisor, Customer Service
3 months ago
Chambly, Canada Covanta Full timeWho we are For more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes. Our Vision Reworld is leading the charge to a carbon-negative future through revolutionary sustainable materials management solutions that reduce, reuse, recycle and...
-
Chambly, Quebec, Canada Ville de Chambly Full timePOSITION OVERVIEW The role of the Administrative Coordinator is essential for maintaining the efficient functioning of the administrative support services. This includes a variety of secretarial responsibilities such as document preparation, data management, administrative tracking, and report generation. As part of a dynamic team of administrative...
-
Administrative Coordinator
2 weeks ago
Chambly, Quebec, Canada Ville de Chambly Full timePOSITION OVERVIEW The role entails overseeing the efficient functioning of the administrative support unit, which includes essential secretarial duties such as document preparation, data management, administrative tracking, and report generation. This position is integrated within a dynamic team of administrative professionals who collaborate to...
-
Administrative Coordinator
2 weeks ago
Chambly, Quebec, Canada Ville de Chambly Full timePOSITION SUMMARY The role of the Administrative Coordinator is essential for maintaining the efficiency of the administrative support unit. This includes a variety of secretarial responsibilities such as document preparation, data management, administrative tracking, and report generation. The position is integrated within a dynamic team of...
-
Test Technician I
3 months ago
Chambly, Canada NATIONAL TECHNICAL SYSTEMS Full timeNTS in Chambly, Quebec, the leading provider of testing and engineering services is seeking a Climatic/Mechanical/Dynamics test technician to support hands-on testing or a wide array of products to confirm compliance with applicable commercial requirements. NTS Canada is a leader in its field, specializing in mechanical and environmental testing of high-tech...
-
Test Technician I
3 months ago
Chambly, Canada NTS TECHNICAL SYSTEMS LLC Full timeNTS in Chambly, Quebec, the leading provider of testing and engineering services is seeking a Climatic/Mechanical/Dynamics test technician to support hands-on testing or a wide array of products to confirm compliance with applicable commercial requirements. NTS Canada is a leader in its field, specializing in mechanical and environmental testing of high-tech...
-
Test Technician I
3 months ago
Chambly, Canada NATIONAL TECHNICAL SYSTEMS Full timeNTS in Chambly, Quebec, the leading provider of testing and engineering services is seeking a Climatic/Mechanical/Dynamics test technician to support hands-on testing or a wide array of products to confirm compliance with applicable commercial requirements. NTS Canada is a leader in its field, specializing in mechanical and environmental testing of high-tech...
-
Analytical Laboratory Specialist
2 weeks ago
Chambly, Quebec, Canada Veolia Full timeJob Overview Veolia Group is dedicated to leading the way in ecological transformation. With a global workforce, the organization designs and implements innovative, practical solutions for the management of water, waste, and energy. Through its three interrelated sectors, Veolia plays a vital role in enhancing resource accessibility, conserving existing...
-
Laboratory Technician
2 weeks ago
Chambly, Quebec, Canada Veolia Full timeJob Overview Veolia Group is dedicated to leading the way in ecological transformation. With a workforce of nearly employees globally, the organization designs and implements innovative, practical solutions for the management of water, waste, and energy. Through its three interconnected sectors, Veolia plays a crucial role in enhancing resource...
-
Groundskeeper
3 days ago
Chambly, Canada Techo-Bloc Full time**Company Description** Pave your career at Techo-Bloc** We are entrepreneurial and innovators at heart who love to roll up our sleeves, jump right in and get things done. We boast 9 cutting-edge manufacturing facilities, 13+ distribution centers, and a dynamic team of over 900 employees located across 20+ locations in North America. We have ambitious...
-
Lead of Materials Compliance Management
2 weeks ago
Chambly, Quebec, Canada Covanta Full timeAbout Us: Covanta is a pioneer in sustainable waste management solutions, dedicated to providing innovative approaches that support our clients in achieving environmentally responsible outcomes. At Covanta, we are committed to advancing a sustainable future through transformative materials management strategies that focus on reducing, reusing, recycling, and...
-
Assistant Operator
1 day ago
Chambly, Canada Techo-Bloc Full timeJob DescriptionWe're looking for a hard-working, eager to learn individual to join our team.Under the supervision of the Production supervisor, the Operator is responsible to operate the equipment efficiently to meet productivity and product quality performance objectives, demonstrate a positive attitude and open-mindedness in order to optimize...
-
Chambly, Canada Covanta Full timeWho we are For more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes. Our Vision Reworld is leading the charge to a carbon-negative future through revolutionary sustainable materials management solutions that reduce, reuse, recycle...