Customer Service Expert
2 months ago
Main Responsibilities:
- Provide technical assistance and advice on wood, laminate, and vinyl products.
- Offer exceptional customer service to ensure satisfaction.
- Respond promptly to customers' technical questions.
Qualifications:
- Expertise in flooring products and installation procedures, industry certifications a plus.
- Minimum of 5 years of experience in technical product support or customer service lead role.
- Bilingual (English & French) - written and verbal.
- Computer literacy and proficiency in Microsoft Office Suite and CRM software.
- Strong communication and interpersonal skills.
- Demonstrated leadership skills.
- Organized, detailed, versatile, responsible, and reliable.
- Professional, ethical, and able to work independently and as part of a team.
About Fed Supply:
Fed Supply is an employment agency specializing in supply chain, logistics, transportation, and customer service, offering temporary and permanent jobs in the Greater Montreal area.
Apply Now:
Take the first step in your career journey by applying for this exciting opportunity. We look forward to reviewing your application and discussing how you can contribute to our team's success.
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