Director, Compliance

6 months ago


Markham, Canada Chubb Full time

We seek a highly motivated individual to join our team who exhibits the best-in-class competencies and embodies the culture we aspire to:

- We deliver high quality work product, services and solutions that demonstrate understanding of the needs and requirements of our business partners and support achievement of team goals.
- We adapt to changing business needs and environments through a proactive, flexible approach that achieves results and strikes the proper balance among all constituencies.
- We demonstrate character, integrity, and professionalism, both within a team environment and in fulfilling our responsibilities to our business partners.
- We build collaborative, trusting relationships with team members and business partners through superior communication skills, empathy, and respect.
- We independently manage work responsibilities through commitment, dedication, and accountability, and display an ongoing commitment to self-improvement.

**KEY OBJECTIVE**:
The Director will report to the Chief Compliance Officer for Canada and support the Canada Compliance function for the CICA Canada Branch operations.

**GENERAL RESPONSIBILITIES**:

- Support, maintain, enhance, and manage an effective Customer Complaints Handling Program including but not limited to daily operations of the program and solutioning of consumer complaints.
- Support, maintain, enhance, and manage an effective Privacy Program including but not limited to daily operations of the program and handling of personal information requests, investigation and tracking of incidents and breaches.
- Follow and stay current with changing laws, regulations, guidance, and industry best practices and update Combined corporate policies and procedures accordingly.
- Communicate changing legal, regulatory, or corporate requirements to management, employees, and independent representatives.
- Remain in compliance with applicable, regulations, guidance, Chubb, and industry best practices by developing, implementing, and maintaining of policies, procedures, monitoring of compliance thereto, drafting of related guidance and communications.
- Prepare and deliver compliance related training to management, employees, and independent representatives.
- Assist and provide guidance to the business in respect of compliance related matters and issues.
- Analyze issues, questions, requests, and complaints to identify their root causes and potential gaps, provide recommendations and mitigate risks.
- Support the compliance program’s auditing and monitoring activities including compliance assurance monitoring and compliance testing for the CICA Canadian Branch.
- Consult with business owners to evaluate the effectiveness of compliance controls and implement new controls.
- Manage process improvement projects to address areas of regulatory change, fair treatment of customers and business needs.
- Monitor regulatory compliance by Combined’s third-party vendors and service providers.
- Review and advise on compliance requirements related to new products or business initiatives.
- Assist with anti-money laundering, terrorist financing and sanctions related matters.
- Act as a liaison with regulators, authorities, and stakeholders when required.
- Attend industry events, participate in workgroups and committees.

**QUALIFICATIONS**:

- 5 or more years of relevant experience, in compliance, legal, audit or related role preferred.
- Law school (LL.B., J.D.) or equivalent preferred.
- Knowledge and previous experience in a regulated financial institution environment preferred.
- Knowledge and experience with auditing, controls, risk rating, and risk management.
- Bilingualism, French and English, oral and written required.
- A high level of integrity and trust.
- Ability to give presentations and conduct effective training.
- Demonstrated ability in effective management of internal/external relationships.
- Detail-oriented with effective follow-up skills.
- Occasional travel across Canada.


  • Director, Compliance

    8 months ago


    Markham, Canada Combined Insurance Full time

    We seek a highly motivated individual to join our team who exhibits the best-in-class competencies and embodies the culture we aspire to: - We deliver high quality work product, services and solutions that demonstrate understanding of the needs and requirements of our business partners and support achievement of team goals. - We adapt to changing business...


  • Markham, Canada Integrated Resources, Inc ( IRI ) Full time

    What will the contingent worker's job title be?: Health Care Compliance Specialist Job Description: The Health Care Compliance Specialist manages Healthcare Compliance (HCC) programs, transactions for the HCC organization. He or she supports planning, trainings, assessments, monitoring, testing and other varied HCC functions. This person is also responsible...


  • Markham, Canada Integrated Resources, Inc ( IRI ) Full time

    What will the contingent worker's job title be?: Health Care Compliance Specialist Job Description: The Health Care Compliance Specialist manages Healthcare Compliance (HCC) programs, transactions for the HCC organization. He or she supports planning, trainings, assessments, monitoring, testing and other varied HCC functions. This person is also...


  • Markham, Ontario, Canada Enercare Inc. Full time

    Job Title: Senior Analyst, Compliance and Risk ManagementEnercare Inc. is seeking a highly skilled Senior Analyst to join our IT Governance, Risk and Compliance team. As a key member of our team, you will be responsible for managing activities within Canada and the US, collaborating with IT, business, and internal/external audit teams, and reporting directly...


  • Markham, Canada Pacific Smoke International Inc Full time

    **Regulatory Compliance Analyst** - at Pacific Smoke International Inc. - On-Site (Up to 3 days in office) **Do you believe that a company’s success depends on its people?** If so, PSI is the place for you! PSI is nothing without the people who build, design and support it. We’re looking for a Regulatory Compliance Analyst to join our scaling...

  • Business Director

    1 month ago


    Markham, Ontario, Canada beBee Professionals Full time $75,000 - $110,000

    We are seeking a Business Director to oversee the daily operations of our organization, driving profitability and ensuring high levels of customer satisfaction.Key Responsibilities:Develop and implement business strategies to achieve financial targets.Manage and mentor department heads, ensuring effective communication and teamwork.Monitor key performance...


  • Markham, Canada Participation House Markham Full time

    **Job Posting: Director of Resident Services** **Location**: Markham, Ontario **Position Type**: Full-Time, Permanent **Reports To**: Executive Director **About Us**: Participation House Markham is a leading provider of services to individuals with developmental disabilities. We are committed to offering a safe, supportive environment that fosters...


  • Markham, Canada Enercare Inc. Full time

    h3>Senior Analyst – IT Governance, Risk and ComplianceMarkham, ON, CanadaJob DescriptionPosted Monday, June 10, 2024 at 4:00 AMProudly Canadian-owned, Enercare is committed to providing the best services, solutions and advice to make customer’s homes as comfortable as they can be. With Enercare Advantage, we provide affordable clean air and water...


  • Markham, Ontario, Canada YUNSHANG GROUP Full time

    Job TitleRestaurant Operations DirectorAbout the RoleWe are seeking a skilled Restaurant Operations Director to join our team at YUNSHANG GROUP. This is a leadership position that requires strong organizational and communication skills, as well as experience in managing restaurant operations.Key ResponsibilitiesDevelop and implement operational strategies to...


  • Markham, Canada Sofina Foods Inc Full time

    **Position Summary**: Reporting directly to the Vice President, Business Performance, the Director, Business Performance applies disciplined analytics and entrepreneurial insights to drive superior performance and business excellence across the organization focusing on assigned product categories with the initial product category being Fresh Pork. **Key...


  • Markham, Ontario, Canada Vaco Full time

    Company OverviewVaco is a leading staffing and recruitment agency specializing in the financial services industry, with a focus on placing top talent in key positions. Our team of experts has a deep understanding of the sector and can help you find the right candidate for your business needs.We are currently seeking a Technology Leadership Director to join...

  • Director, Grocery

    6 months ago


    Markham, Canada Sofina Foods Inc Full time

    About us Sofina Foods is one of Canada’s leading manufacturers of primary and further processed protein products for retail and foodservice customers as well as international markets. We manufacture pork, beef, turkey, chicken and fish products, Our family of brands include: Cuddy, Lilydale, Janes, Mastro, San Daniele, Fletcher’s, Vienna, Riserva and...

  • Director of Care

    6 months ago


    Markham, Canada Sienna Senior Living Full time

    **Director of Care / Permanent Full-Time** At Sienna you won’t just fill a position; you will build lasting relationships with residents who call Sienna Senior Living their home. This dynamic leadership role offers the chance to engage in guiding a clinical team, while also providing compassionate care to residents. It is an environment where you can grow...


  • Markham, Canada Pacific Smoke International Inc Full time

    **Marketing Director ( Mandarin Speaking )** At Pacific Smoke International, Inc. Hybrid ( 3 days in office ) **Do you believe that a company’s success depends on its people?** If so, PSI is the place for you! PSI is nothing without the people who build, design, and support it. We’re looking for a Marketing Director ( Mandarin Speaking ) to join our...


  • Markham, Ontario, Canada Vaco Recruiter Services Full time

    Job OverviewVaco Recruiter Services is a leading talent acquisition and staffing agency serving various industries, including financial services and automotive sectors.We are currently seeking a highly skilled Director of Digital Transformation to join our client's team. This individual will play a key role in shaping the organization's technology and...


  • Markham, Ontario, Canada Canada Inc. Full time

    Job SummaryAs a Senior Finance Director at Canada Inc., you will play a key role in leading the organization's financial operations. This position requires a high level of expertise in financial planning, budgeting, and financial analysis.Key ResponsibilitiesFinancial Planning and Budgeting: Develop and implement comprehensive financial plans and budgets to...


  • Markham, Ontario, Canada Canada Corp. Full time

    Job Title: Administrative Operations DirectorWe are seeking an experienced Administrative Operations Director to join our team at Canada Corp.About the Role:Lead the operations of a department providing administrative services, including managing staff and resources to ensure efficient service delivery.Develop and implement strategic plans to improve...


  • Markham, Canada Sofina Foods Inc. Full time

    Position Summary:Reporting directly to the Vice President, Business Performance, the Director, Business Performance applies disciplined analytics and entrepreneurial insights to drive superior performance and business excellence across the organization focusing on assigned product categories with the initial product category being Fresh Pork.Key...

  • Restaurant Director

    2 weeks ago


    Markham, Ontario, Canada ONTARIO INC. Full time

    Job DescriptionWe are seeking a skilled Restaurant Director to join our team at ONTARIO INC.Salary: $60,000 - $80,000 per yearKey Responsibilities:Analyze financial data to optimize restaurant profits and manage costs effectively.Develop budget plans to determine expenses for food, ingredients, supplies, and services.Implement pricing strategies to boost...


  • Markham, Ontario, Canada Jonas Software UK Full time

    We are seeking a skilled Human Resources Director to join our team at Jonas Software UK. The successful candidate will be responsible for leading and managing our Human Resources functions, ensuring compliance with local regulations, and developing strategies to drive business growth.About the Role:This is a full-time position that offers a competitive...