Administrative Assistant
3 days ago
Central Health Care is a busy multidisciplinary clinic located in the south end of Guelph. We are currently looking to hire an administrative assistant to fill a full-time (approx 30 hrs/wk) position.
**As an Administrative Assistant, you will**
- Greet patients and visitors in friendly and professional manner both in person and over the phone
- Answer phones and direct to the appropriate person
- Accurately book patient appointments
- Check-in patients and provide guidance for completion of all necessary paperwork relating to their appointments
- Process payments by cash/debit, reconcile daily transactions and prepare cash summary reports
- Process extended health care, WSIB and MVA billings and maintain receivables
- Work collaboratively and effectively with all team members to provide a welcoming and patient focused environment
- Perform other general clinic/administrative duties including data entry, filing, faxing, photocopying, scanning, printing documents and maintaining tidiness in clinic, administrative areas and the front reception area.
- Answer client questions and resolve customer complaints, escalating to the appropriate party as required
- Social Media
- **Skills required to be successful**:
- Teachable
- Medical clinical experience preferred
- Excellent rapport-building skills
- Strong verbal and written communication skills
- Great time management and organization skills
- Resourcefulness
- Comfort with technology and a working knowledge of Microsoft Office programs
- Excellent interpersonal skills and the ability to collaborate
- Knowledge of Practice Perfect software as well as the Telus and HCAI billing portals would be considered an asset but is not required
- Experience with WSIB and MVA claims would be considered an asset but is not required**.**:
- **No weekends however must be willing to work some evenings until 7pm.**
**Job Types**: Full-time, Part-time
**Benefits**:
- On-site parking
Schedule:
- Day shift
- Evening shift
- Monday to Friday
Ability to commute/relocate:
- Guelph, ON N1G 1Y7: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Administrative experience: 1 year (preferred)
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