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Service Appointment Coordinator
1 month ago
Job Title: Appointment Coordinator
**Responsibilities**:
- Schedule and confirm appointments for clients
- Answer phone calls and respond to inquiries regarding appointments
- Maintain an organized appointment calendar
- Coordinate with other team members to ensure smooth scheduling and avoid conflicts
- Provide excellent customer service by addressing client needs and concerns
- Follow up with clients to ensure satisfaction with their appointments
- Assist in administrative tasks as needed
Qualifications:
- High school diploma or equivalent
- Previous experience in customer service or administrative role preferred
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
- Ability to multitask and work in a fast-paced environment
- Attention to detail and accuracy
We offer competitive pay, a positive work environment, and opportunities for growth within the company. If you are a motivated individual with strong customer service skills, we would love to hear from you.
To apply, please submit your resume and cover letter detailing your relevant experience.
**Job Types**: Full-time, Permanent
Pay: $17.00-$20.00 per hour
Expected hours: 42.5 per week
Additional pay:
- Bonus pay
- Overtime pay
**Benefits**:
- Company events
- Dental care
- Disability insurance
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Greater Sudbury, ON P3A 5K3: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
Work Location: In person