Support Service Manager

2 weeks ago

Metro Vancouver Regional District, Canada CareCorp Seniors Services Full time

CareCorp Seniors Services, a trusted long-term care and assisted living contractor, is currently hiring a Support Service Manager for one of our service delivery sites in Metro-Vancouver.
- Ideally, we are looking for a _**Support Services Manager/Dietitian**_ _who can work _**3-days management and 2-days clinical dietitian.**_

This is a **permanent full-time** position and offers a competitive salary, benefits and a flexible work schedule.

**Location: Metro-Vancouver, B.C.**

**Position Summary**
The Support Services Manager will assess and evaluate the food preparation and safe food handling practices and procedures, in accordance with the established policies and procedures and licensing requirements, to ensure high quality, nutritious and appealing meals for the residents. Responsibilities also include hiring, scheduling/workload, supervising and evaluating Food Service, Laundry, Housekeeping staff, and administration preparation of the departmental budget.

**Responsibilities**
- Develops, executes, controls, achieves and evaluates departmental goals, objectives, policies and procedures and ensure that the required standards, Food Safety and sanitation are met.
- Identifies and implements systems and processes which ensure the facility remains fully operational with mínimal “down-time” during regular and emergency situations.
- Ensures licensing, client, CareCorp, and industry standards are met/exceeded in providing high quality meals and snacks to meet the nutritional needs of residents.
- Maintains communication and develops relationships with the CareCorp management team, professional organizations, suppliers, sales representatives, collaborative agencies, and the community as a whole.
- Supervises all food and environmental services staff by performing duties such as interviewing, hiring, scheduling and coordinating work assignments, evaluating employee performance, disciplines employees and determining related training and orientation requirements.
- Investigates complaints regarding housekeeping/laundry, dietary services and equipment, and takes corrective action.
- Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
- Establishes standards and procedures for work of housekeeping, laundry and dietary staff.

**Qualifications**
- _**Certified member of the Canadian Society of Nutrition Management;**_
- Experience managing staff;
- Minimum of three years experience in the food service industry;
- Experience in a complex care or assisted living setting;
- Excellent communication skills.
- Cultural education and experience are preferred.

**If you are a Dietitian, you must have**:

- Current Professional Registration with the College of Dietitians of British Columbia.
- Bachelor of Science degree in Food & Nutrition from a university accredited by College of Dietitians of British Columbia.
- Restricted Activities A.
- Food Safe Level 2.
- Sound knowledge of geriatric nutrition care in a long-term care setting.

**The successful applicant for this job posting must provide satisfactory proof, or have such proof on file, that they have received the COVID-19 vaccination and any required COVID-19 booster vaccination. This requirement shall be waived if the applicant has not received the vaccination due to any legislated protected human rights grounds. In such a case, and upon presentation of sufficient proof, the CareCorp Senior Services shall make reasonable attempts to accommodate the applicant to carry out their role where possible recognizing that the health and safety of other employees and residents will be a priority.**

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- Are you an active member of the Canadian Society of Nutrition Management (CSNM)?
- When are you available to start?

**Experience**:

- senior care: 1 year (preferred)

Work Location: In person

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