Control Centre Manager

1 month ago

Metro Vancouver Regional District, Canada BC Rapid Transit Co. Ltd Full time

**Marketing Statement**:
Join a company that has been a part of moving Metro Vancouver for over 35 years.

British Columbia Rapid Transit Company Ltd. (BCRTC) maintains and operates the Expo and Millennium SkyTrain Lines from our central facilities in south Burnaby. Our services connect downtown Vancouver to the cities of Burnaby, New Westminster, Coquitlam, Port Moody and Surrey. With the future expansion of both the Expo and Millennium Lines gathering pace, infrastructure renewal and new asset acquisition projects underway, this is an exciting time to join our team of over 1,200 dedicated employees, working on one of the longest fully-automated rapid transit systems in the world.

Our work encompasses roles such as administration, engineering, elevator and escalator maintenance, field operations, vehicle maintenance, and wayside (station and guideway) maintenance.

When you work for SkyTrain, not only will you help move Metro Vancouver, you will also have access to comprehensive benefits including paid vacation, medical benefits, transit passes, training and more. We are a proud equal opportunity employer, committed to a diverse and inclusive workforce.

Come explore what makes us one of BC’s Top Employers

**Responsibilities**:
PRIMARY PURPOSE

Reporting to the Director, Train Operations, The Control Center Manager is the senior on-shift manager with full accountability for oversight and management of operations and performance of the SkyTrain system as well as safe and effective coordination and execution of emergency responses, system failure management and alternate services as required.

KEY ACCOUNTABILITIES

Provides continuous monitoring of operational performance and service delivery

Makes decisions on the requirements and allocation of physical assets/resources related to established service schedules, alternate service strategies in response to infrastructure or system failures, passenger and system emergencies, operational plans and timetables ensuring safe, efficient, and effective service delivery.

Assumes the senior management responsibility for coordinating responses by all applicable departments for critical incidents as required by managing diagnosis of complex operational issues.

Develops and oversees of standards for Train Operations Department as well as Train Operations Control Operators, overseeing and ensuring compliance with all applicable System Rules, policies, procedures, and regulatory requirements. Addresses gaps in policies and procedures by making or vetting changes as required.

Participates in development and adherence to departmental strategic business plans and the various budgeted requirements of train operations.

May participate as member of various steering groups or committees for projects affecting Operations or state of good repair upgrades

May participate in evaluation of proposals and participate in selection processes in collaboration with others and in accordance with policy.

Develops and adheres to various operational KPI’s at regular intervals and other ad hoc reports on operations activities

Manages a crew of on-duty Train Operations Control Operators overseeing their performance which includes coaching, counseling, and participating in disciplinary reviews or corrective actions as required.

Ensures incident and investigation reports, shift summaries, delay allocations and other documentation is completed accurately as directed by the Director, Operations.

Ensures a Respectful Workplace is maintained at all times by intervening and correcting any inappropriate comments or behaviours.

Ensures safety in the workplace, including scheduling and conducting safety meetings/seminars as required. In conjunction with the Safety representative and Train Operations Supervisors, conducts quarterly safety inspections of Control Center facilities.

Ensures that all necessary and required systems or technology are operational and maintained to support uninterrupted service delivery.

Manages relationships between Train Operations and other Maintenance and Engineering departments who support the delivery of service.

Liaises with emergency and other municipal services at regularly scheduled meetings or as required during critical incidents or events that impact operational services.

Identifies training needs, recommends training program requirements, and assists with developing and scheduling courses as required. Ensures all staff meet training requirements and takes remedial actions where necessary.

**Qualifications**:
EDUCATION:
The competencies for the position would typically be acquired through completion of a Management Certificate Program (including courses in labour relations, conflict resolution, supervisory techniques, and management principles). An equivalent combination of education and experience may also be considered.

Valid certification for all positions within the Control Centre in the following - Communications, SCADA and Automatic Train

  • Pest Control Technician

    4 weeks ago

    Metro Vancouver Regional District, Canada Ridall Pest Control Full time

    **Service Technician** This is your chance to work in a fast paced, service business performing the role of a structural pest control Service Technician for our residential and commercial clients. Our company has been providing quality, environmentally friendly pest control in the Lower Mainland of BC for over thirty years. We provide an integrated pest...

  • Traffic Control Person

    1 hour ago

    Metro Vancouver Regional District, Canada Empire Traffic Control Inc. Full time

    **About us** **Empire Traffic Control Inc.** is a locally owned and operated Company which puts Business & Customer safety first and foremost. We strive to provide top-tier professional services all over the Lower Mainland. We specialize in offering **Traffic Control Person (TCP) & Lane Closure Technician (LCT**) services. No matter the industry whether it...

  • Project Manager, Regional Treatment Centre

    1 month ago

    Metro Vancouver Regional District, Canada First Nations Health Authority Full time

    **FNHA Overview**: The First Nations Health Authority is a diverse and transformational health organization of professional, innovative and dedicated team members and leaders. The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health...

  • Physician Medical Microbiologist

    4 weeks ago

    Vancouver, Canada BC Centre for Disease Control Full time

    Physician Medical MicrobiologistBC Centre for Disease Control - Public Health LaboratoryFull-Time (1.0 FTE)Vancouver, BCReporting to the Medical Director of the BC Centre for Disease Control Public Health Laboratory (BCCDC PHL), the Medical Microbiologist carries out responsibilities related to the continuous quality improvement of client and population...

  • Associate Physician, Tb Services

    2 weeks ago

    Vancouver, Canada BC Centre for Disease Control Full time

    Associate Physician, TB Services BC Centre for Disease Control, TB Clinic Regular Full time Vancouver, BC General Information The BC Centre for Disease Control (BCCDC), Clinical Prevention Services, is seeking two (2) Associate Physicians to provide clinical and academic services at either or both the Vancouver Tuberculosis (TB) Clinic and/or the New...

  • Document Control Clerk

    4 weeks ago

    Metro Vancouver Regional District, Canada TransLink Full time

    **Marketing Statement**: A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and...

  • Physician Medical Microbiologist

    2 weeks ago

    Vancouver, Canada BC Centre for Disease Control Full time

    Physician Medical Microbiologist BC Centre for Disease Control - Public Health Laboratory Full-Time (1.0 FTE) Vancouver, BC Reporting to the Medical Director of the BC Centre for Disease Control Public Health Laboratory (BCCDC PHL), the Medical Microbiologist carries out responsibilities related to the continuous quality improvement of client and...

  • Public Health Physician, Clinical Prevention Services

    2 weeks ago

    Vancouver, Canada BC Centre for Disease Control Full time

    Public Health Physician, Clinical Prevention ServicesBC Centre for Disease ControlLocum Full Time (2 years)Vancouver, BCThe Public Health Physician reports to the Medical Director, Clinical Prevention Services and is responsible and accountable for providing medical expertise and medical leadership for public health policies, programs, and practice,...

  • Data Centre Analyst

    4 weeks ago

    Metro Vancouver Regional District, Canada TransLink Full time

    **Marketing Statement**: A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and...

  • Traffic Controller

    1 month ago

    Metro Vancouver Regional District, Canada Matcon Excavation & Shoring Ltd. Full time

    **Matcon Group of Companies** is one of the Lower Mainland's leading and most highly respected construction company. Due to continued growth within all respected divisions, we are currently seeking Traffic Control personnel for our underground utilities division. **TCP Job Description**: - Working around heavy equipment. - Setting up & taking down site...

  • Traffic Control Person

    1 week ago

    Metro Vancouver Regional District, Canada Glen Traffic Solutions Inc. Full time

    **Glen Traffic Solutions Inc.** provides an end-to-end solution for traffic control that values customers, people, and society through its 360° approach. Glen Traffic is one of the successful business verticals of Glen Group of Companies. **Proudly associated with Local LiUNA 1611**, our employees enjoy different perks and benefits. We work with top-notch...

  • Quality Control Technician

    2 weeks ago

    Metro Vancouver Regional District, Canada Liuyishou Int'l Management Co. (Canada). Ltd. Full time

    **About Liuyishou Hotpot** Chongqing Liuyishou Hotpot was founded in 2000, which is a leading enterprise that specializes in managing hot pot chains and franchisees. Liuyishou now has expanded its business to more than 1,200 overseas units all around the world. In 2014, Liuyishou chose the greater Vancouver for our North America Head Office and opened our...

  • Quality Control Technician

    2 days ago

    Metro Vancouver Regional District, Canada Liuyishou Int'l Management Co. (Canada). Ltd. Full time

    **About Liuyishou Hotpot** Chongqing Liuyishou Hotpot was founded in 2000, which is a leading enterprise that specializes in managing hot pot chains and franchisees. Liuyishou now has expanded its business to more than 1,200 overseas units all around the world. In 2014, Liuyishou chose the greater Vancouver for our North America Head Office and opened our...

  • Pest Control Technician

    4 weeks ago

    Vancouver, Canada Ridall Pest Control Full time

    **PEST CONTROL TECHNICIAN** This is your chance to work in a fast paced, service business performing the role of a structural pest control Service Technician for our residential and commercial clients. Our company has been providing quality, environmentally friendly pest control in the Lower Mainland of BC for over thirty years. We provide an integrated...

  • Field Sales Representative

    1 week ago

    Metro Vancouver Regional District, Canada Seaside Pest Control Full time

    **Job Overview**: **Responsibilities**: - Prospect for new leads via cold calling, D2D sales, networking & marketing efforts. - Follow up with customers to ensure their satisfaction and address any concerns. - Establish and nurture relationships with clients. - Close sales transactions while prioritizing customer satisfaction. - Deliver exceptional customer...

  • Quality Control Supervisor

    1 month ago

    Vancouver, Canada BC Cancer Agency Full time

    **Canada’s Michael Smith Genome Sciences Centre (GSC)** **Today’s Research. Tomorrow’s Medicine.** The GSC is a department of the BC Cancer Research Institute and a high-throughput genome sequencing facility. We are leaders in genomics, proteomics and bioinformatics in pursuit of novel treatment strategies for cancers and other diseases. Among the...

  • Journeyman Instrumentation

    5 days ago

    Peace River Regional District, Canada Control Tech Full time

    Job Brief:The Journeyman Instrumentation works with other Journeyman and apprentices, demonstrating practical skills in the industry. The JM will test, calibrate, install, repair, and inspect manufacturing equipment and monitoring devices. Duties & Responsibilities:Installs process control and measurement instrumentation on existing and new field equipment...

  • Public Health Physician, Clinical Prevention

    2 weeks ago

    Vancouver, Canada BC Centre for Disease Control Full time

    Public Health Physician, Clinical Prevention Services BC Centre for Disease Control Locum Full Time (2 years) Vancouver, BC The Public Health Physician reports to the Medical Director, Clinical Prevention Services and is responsible and accountable for providing medical expertise and medical leadership for public health policies, programs, and practice,...

  • Manager, Document and Records Management

    1 month ago

    Metro Vancouver Regional District, Canada BC Rapid Transit Co. Ltd Full time

    **Marketing Statement**: Join a company that has been a part of moving Metro Vancouver for over 35 years. British Columbia Rapid Transit Company Ltd. (BCRTC) maintains and operates the Expo and Millennium SkyTrain Lines from our central facilities in south Burnaby. Our services connect downtown Vancouver to the cities of Burnaby, New Westminster, Coquitlam,...

  • Business Centre Manager

    7 days ago

    Fraser Valley Regional District, Canada Business Development Bank of Canada Full time

    We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to...