Binlingual Inside Sales Representative
2 weeks ago
**Ideal Roofing is a leading manufacturer of metal roofing and siding, steel building products, steel decking, steel roofing shingles, steel roofing tiles, roofing and siding trims and flashings. Thus Ideal Roofing offers a building envelope for virtually any kind of building, either agricultural, commercial, industrial, institutional or residential.**
**An integral part of this position is the ability to continue Ideal Roofing's long established reputation for service excellence to our customers through these primary accountabilities.**
- ** Handle customer quote requests and submit quotes within deadlines**:
- ** Answer product questions, calculate and provide quotations and research product information to close new sales and to meet customer order requirements**:
- ** Communicate any delays or problems with delivery and make suggestions for alternative options when necessary**:
- ** Resolve customer service problems and complaints**:
- ** Develop and maintain strong customer relationships**:
- ** Recommending materials and accessories; and**:
- ** Supporting our outside sales team**
**Qualifications**:
- ** Must be fluent in French and English (Written and Spoken)**:
- ** Excellent listening, oral and written communication skills**:
- ** Knowledge of Steel Service products an asset**:
- ** Skilled in planning, organization and goal setting**:
- ** Ability to control costs and effectively solve problems**:
- ** Ability to multi-task, remain focused, and positive and deliver results under pressure**:
- ** College degree in business, engineering or related discipline**:
- ** Previous experience in customer service or sales an asset**
**MONDAY TO FRIDAY 8AM-5PM
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