Digital Strategist, Investor Education

2 weeks ago

Toronto, Canada Ontario Securities Commission Full time

**Digital Strategist, Investor Education**
**Investor Office**
**Permanent, Full Time**
**File #23-65**

**Who We Are**

The **Ontario Securities Commission** (OSC or Commission) is the statutory body responsible for regulating Ontario’s capital markets in accordance with the mandate established in the provincial Securities Act and the Commodity Futures Act. The mandate of the OSC is to provide protection to investors from unfair, improper or fraudulent practices, to foster fair, efficient and competitive capital markets and confidence in the capital markets, to foster capital formation, and to contribute to the stability of the financial system and the reduction of systemic risk. This mandate is performed through policy, operational, adjudication and enforcement work. The OSC also contributes to national and global securities regulation development.

**We offer an inclusive, diverse, fair, and flexible work environment and take pride in our challenging and rewarding work. As we believe in rewarding outstanding performance, we offer a highly attractive, competitive base salary, generous performance pay, a highly sought after defined benefit pension plan and a comprehensive range of benefits programs with premiums paid by the OSC.**

**What We Do**

The OSC is the only securities regulator in Canada to create a dedicated Investor Office with an aim to achieve better investor outcomes. The Investor Office is a regulatory branch that sets the strategic direction and leads the OSC’s efforts in investor engagement, education, outreach and research. The Office develops investor policy; plays a key role in the oversight of the Ombudsman for Banking Services and Investments; and provides leadership at the OSC in the area of behavioural insights and improving the investor experience.

The **Digital Strategist, Investor Education** in the Investor Office plays a key role in raising the bar for our investor education and engagement activities. This role is for someone with deep familiarity with and passion for modern engagement methods and tools, particularly social media, and who is motivated to make a difference.

**Position Overview**

Reporting to the Manager, Investor Engagement and Outreach, the Digital Strategist, Investor Education plays a critical role in supporting the Investor Office’s activities through engaging materials and outreach activities with investors, key stakeholders, partners and members of the media. This is an opportunity to have an impact on one of Canada’s most visited investor literacy websites GetSmarterAboutMoney.ca (over 5 million visits annually) and lead our expanding and popular social media channels.

**Key Duties and Responsibilities**:

- Support a range of Investor Office communications products including social media, organic and paid media, regular newsletters, web copy and digital articles along with the social media editorial calendar.
- Conceive and help execute new, innovative and meaningful ways of engaging with investors on existing and new social media channels.
- Lead the writing and editing of certain core Investor Office communications materials including social media content, digital articles and products, blogs, press releases, outreach materials, long form digital articles and brochures.
- Work with internal resources to implement communication strategies including the selection of regular content, social media editorial themes, and web homepage features and provide input into the development of new online tools and features.
- Lead social media and other paid promotions in partnership with external providers.
- Conduct outreach with stakeholders, partners, social media influencers and bloggers.
- Support the timely development and review of the social media content calendar.
- Support media and event spokespeople with backgrounders, opening remarks, speaking notes and key messages.
- Conduct program reporting from digital and outreach activities and provide input to further strengthen Investor Office communications programs and activities.
- Support and provide writing and editing, as required, to support the conversion of core web properties such as GetSmarterAboutMoney.ca to a responsive design format.
- Support the Manager and Director by attending committee meetings (CSA) and project managing jurisdictional initiatives including IOSCO World Investor Week.
- Lead the internal process of social media analysis, benchmarking, and campaign reporting to enhance the educational presence and engagement.

**Ideal experience**:
This role is for someone who is familiar and comfortable with investment industry and regulatory terms and concepts, who is driven by creativity and innovation, and who acts in a manner that is accessible and relatable, reflecting the values of the Investor Office and the OSC.
- Minimum of 7 years of relevant work experience, preferably in the financial services, government, education or communications sectors.
- Knowledge of financial co

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