Administrative Assistant

7 days ago


Mississauga, Canada Travel Industry Council of Ontario Full time

The Travel Industry Council of Ontario (TICO) is Ontario’s Travel Regulator, a non-profit organization mandated by the Ontario government to administer and enforce the Travel Industry Act, 2002, regulating travel retailers and wholesalers in Ontario.

TICO currently has a full-time position available for an Administrative Assistant. In this role, the individual would perform various administrative and clerical tasks to support the day-to-day office operations, aiding management, and other staff to ensure effective and efficient functioning. Additionally, the Administrative Assistant provides assistance and information to stakeholders, consistently representing TICO in a professional manner, whether in telephone conversations, face-to-face interactions, or written communication.

Job purpose

The Administrative Assistant performs a variety of administrative and clerical tasks to support the day-to-day operation of the office and supports the work of management and other staff to ensure effective and efficient operations. The Administrative Assistant also provides assistance and information to stakeholders while always representing TICO in a professional manner, whether on the telephone, face to face or in written communication.

Key Competencies

The individual must be a self-motivated individual with great interpersonal skills and will also possess:
Communications - Excellent communication skills, both written and verbal. The ability to convey information clearly, effectively and in a professional manner.

Service Excellence - Ability to identify and understand stakeholder issues and be responsive in a timely and professional manner by providing information and/or solutions to stakeholders’ issues or concerns.

Teamwork - Ability to work collaboratively in a respectful and considerate manner that supports a cohesive and positive work environment consistent with the values of the organization.

Accountability: Ability to work efficiently and effectively by achieving deliverables within established time frames by adhering to procedures and by being responsible for one’s actions.

Innovation - Demonstrates a proactive approach to recommend and/or embrace new ideas, methods or solutions for progress and advancement of the organization.

Functional Expertise - embodies the required knowledge and experience to successfully perform and achieve objectives in an efficient and professional manner.

Duties and responsibilities

Reception / Customer Service
- Provide Reception coverage and assume reception duties as required while attending office or while using the virtual reception service:

- Greeting and assist stakeholders that attend TICO’s offices and provide as necessary guidance and /or referral to appropriate person / department;
- Answer telephone calls and assist callers with any questions and/or re-direct calls to the appropriate person/department;
- Sort and distribute incoming mail and courier deliveries;
- Scan all correspondence, files and other records, such as invoices into the Document Management System (DMS);
- Assist with preparations of mailings and arrangements for courier service;
- Maintain sufficient postage in postage machine;
- Order catering and assist with set-up/clean-up for all meetings;
- Maintain statistics on calls and walk-ins at reception on a daily basis;
- Post information on TICO website as needed;
- Reconcile and prepare office petty cash report for accountant;
- Maintain and update Reception binder, as required;
- Other miscellaneous administrative and clerical duties as required;
Other Miscellaneous
- Provide support and/or coverage in other department areas based on experience and cross-training.
- Complete special projects, as required.

Office Supplies
- Maintain and order office supplies such as but not limited to copy paper, letterhead, envelopes and copier and printer toners to ensure ongoing efficiency of the TICO Team.
- Maintain and order kitchen supplies such as but not limited to cleaning supplies, milk, cream, coffee, tea, juice and soft drinks.
- Assist with other miscellaneous purchases as required.

Files in Storage / Archives / DMS
- Assist with the maintenance of the DMS system by scanning and uploading correspondence, forms, financial filings, invoices and other miscellaneous business records received at TICO;
- Co-ordinate and organize the preparation of files for destruction based on TICO’s archive policy;
- Arrange for retrieval and return of storage boxes from storage facility;
- Maintain the master log of TICO files in storage.

Board / Committee Meetings / Special Events
- Assist management with co-ordination of meeting and special events when required.
- Assist with Board / Committee meeting set-up and clean-up.
- Arrange and order catering and assist with set-up of catering and refreshments for all meetings and special events.
- Provide assistance with planning and preparation of AGM and other events as required.
- Other duties as required.



  • Mississauga, Canada Carmichael Engineering Ingénierie Carmichael Full time

    **Administrative Assistant** The Administrative assistant will be reporting to the Operations Supervisor. They will aid in a variety of tasks in including assisting with our Accounts payables and Receivables, assisting with weekly payroll hours, and providing administrative support, among other responsibilities. Carmichael offers a generous pension Please...


  • Mississauga, Canada Robert Half Full time

    Robert Half is seeking an experienced Administrative Assistant with a can-do attitude to be a part of a fast-paced, rapidly growing team. You will be responsible for various office support and administrative duties as the Administrative Assistant. Do you love pivot tables, mail merging, and presentation design? Then this is a great opportunity for you to...


  • Mississauga, Canada Affatati Life Company Full time

    Overview: We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. As an Administrative Assistant, you will play a crucial role in supporting our daily operations and ensuring smooth administrative processes. This is a part-time position with opportunities for growth and advancement. **Responsibilities**: - Perform...


  • Mississauga, Canada The North Custom Windows Full time

    We are looking for a reliable Administrative Assistant. The main function of an administrative assistant/executive assistant is to provide high-level administrative support by conducting research, handling information requests and performing clerical functions. A typical administrative assistant acts as information and communication managers for an...


  • Mississauga, Canada ACHEV Full time

    **SUMMARY**:Reporting to the LATS Project Coordinator, the administrative assistant will provide courteous and timely support services to the project with excellent administrative skills, strong sense of ownership, and effective communication. The administrative assistant plays a key support role in pilot testing. The position requires flexibility,...


  • Mississauga, Canada Eggsmart Full time

    We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. As an Administrative Assistant, you will provide essential support to ensure the smooth operation of our office. Your responsibilities will include: - Managing and organizing office files, documents, and records - Answering phone calls and directing them to the...


  • Mississauga, Canada OHE Consultants Full time

    **Administrative Assistant** Mature individual required for administrative support and to perform a variety of general accounting tasks in a fast paced working environment at our Mississauga office. **Main Job Tasks and Responsibilities** - Support to the consultant team - Support to the proposal team - Receive, direct and relay telephone and fax messages....


  • Mississauga, Canada Worldwide Security Ltd. Full time

    **Job Posting** Job Title**:Administrative Assistant (Part-time)** Division: Human Resources & Accounting Report To: Manager, HR & Accounting **ABOUT WORLDWIDE SECURITY LTD.** Worldwide Security Ltd. (WWS) is a security technology and communications solutions provider based in Mississauga, Ontario. With over 30 years of operational experience, WWS has...


  • Mississauga, Canada Viva Recruiters Full time

    Responsibilities: - Greet and assist visitors at the front desk - Maintain and organize files, records, and documents - Assist with data entry and data management tasks - Utilize Google Suite and QuickBooks for various administrative tasks - Provide administrative support to the office staff - Assist with scheduling appointments and managing calendars -...


  • Mississauga, Canada Polani Electrical Supplies Full time

    **Administrative Assistant Job Responsibilities**: - Provides administrative support to ensure efficient operation of office. - Answers phone calls, schedules meetings and supports visitors. - Carries out administrative duties such as filing, typing, copying, binding, scanning etc. - Completes operational requirements by scheduling and assigning...


  • Mississauga, Canada Polani Electrical Supplies Full time

    **Administrative Assistant Job Responsibilities**: - Provides administrative support to ensure efficient operation of office. - Answers phone calls, schedules meetings and supports visitors. - Carries out administrative duties such as filing, typing, copying, binding, scanning etc. - Completes operational requirements by scheduling and assigning...


  • Mississauga, Canada GIGG EXPRESS INC Full time

    **Title: Workshop Admin** **Pay: $17.00 - $18.00 hour** **Shift: Flexibility required to do any shift** **Major Responsibilities**: - Assist and support Shop Manager and Coordinators on various projects. - Assist with the administrative procedures and work in different areas in a busy truck repair shop environment for the supporting roles, ensuring that...


  • Mississauga, Canada GIGG EXPRESS INC Full time

    **Title: Workshop Admin** **Pay: $17/hour** **Shift: Flexibility required to do any shift** **Major Responsibilities**: - Assist and support Shop Manager and Coordinators on various projects. - Assist with the administrative procedures and work in different areas in a busy truck repair shop environment for the supporting roles, ensuring that the work is...


  • Mississauga, Canada GIGG EXPRESS INC Full time

    **Title: Workshop Admin** **Pay: $17/hour** **Shift: Flexibility required to do any shift** **Major Responsibilities**: - Assist and support Shop Manager and Coordinators on various projects. - Assist with the administrative procedures and work in different areas in a busy truck repair shop environment for the supporting roles, ensuring that the work is...


  • Mississauga, Canada GIGG EXPRESS INC Full time

    **Title: Workshop Admin** **Pay: $17 - 18/hr (Based on experience)** **Shift: Flexibility required to do any shift** **Major Responsibilities**: - Assist and support Shop Manager and Coordinators on various projects. - Assist with the administrative procedures and work in different areas in a busy truck repair shop environment for the supporting roles,...


  • Mississauga, Canada GIGG EXPRESS INC Full time

    **Title: Workshop Admin** **Pay: $18.00 hour** **Shift**:Flexibility required for shift changes and must be available to work full-time and on weekends **Major Responsibilities**: - Assist and support Shop Manager and Coordinators on various projects. - Assist with the administrative procedures and work in different areas in a busy truck repair shop...


  • Mississauga, Canada Guide Woodworking Full time

    **Guide Woodworking** 555 Secretariat Ct, Mississauga - NOW HIRING FOR "ADMINISTRATIVE ASSISTANT "_ **Duties**: Administrative Assistant will perform some or all of the following duties: - Reconciling Time Sheets for Employees & Reviewing Hours - Daily Bookkeeping, Filing, and Mail Sorting - Payroll organization and interacting with employees -...


  • Mississauga, Canada Guide Woodworking Full time

    **Guide Woodworking** 555 Secretariat Ct, Mississauga - NOW HIRING FOR "ADMINISTRATIVE ASSISTANT "_ **Duties**: Administrative Assistant will perform some or all of the following duties: - Reconciling Time Sheets for Employees & Reviewing Hours - Daily Bookkeeping, Filing, and Mail Sorting - Payroll organization and interacting with employees -...


  • Mississauga, Canada Public Storage Canada Full time

    **If you want to join a fun, friendly, and passionate team with limitless potential, please apply!** We are currently looking for an Administrative Assistant to work at our head office in Mississauga. We offer a dynamic team environment with exciting and challenging work. Reporting to the Controller, the Administrative Assistant is responsible for a...


  • Mississauga, Canada EnVision Consultants Ltd. Full time

    The position comes with the opportunity to work very closely with highly experienced professionals who enjoy mentoring and are looking to assist in your career growth. **As an Administrative Assistant you will**: - Work closely with Project Managers, offering consistent support with their daily project requests including proposal requests - Assist the team...