Logistics Administrator

3 weeks ago

Mississauga, Canada Charter Telecom Full time

**Summary**:
The Logistics Administrator will lead domestic and international logistics operations for Charter and its clients. This position will provide value added support to the sales, project management and order administration teams, ensuring the smooth and timely delivery of orders to our customers. This is a permanent full-time role based out of our Mississauga office. This position will require an in-person presence.

**Key Responsibilities & Accountabilities**:

- Responsible for third party logistics (shipping, receiving, and tracking) of IT resources, coordinating and assigning courier vendors based on customer demands and service requirements worldwide
- Maintain and facilitate relationships with suppliers, customs brokers and couriers/freight providers; ensure shipments clear customs and escalate issues effectively to ensure timely delivery
- Ensure compliance with international shipping regulations
- Communicate order receipt/shipment/delays, and license and contract fulfillment with customers and staff; respond promptly to customer/staff inquiries
- Confirm order status details regularly in the order administration system (SharePoint/Excel, etc.)
- General administrative duties

**Key Qualifications**:

- At least 2 years' experience with logistics administration in an office setting
- Experience with international logistics an asset; knowledge of NAFTA and other US and Canadian customs regulations, export permits
- Sound knowledge of MS Office (Outlook, Excel and Word; SharePoint is a bonus); able to quickly learn programs and adapt as needed
- Experience with an order administrator system is an preferred
- Certified Customs Specialist designation is an asset but not required.
- Ability to lift up to 40lbs on occasion
- We look forward to connecting with you._

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