Logistics Administrator

7 days ago


Mississauga, Ontario, Canada Charter Telecom Full time

Summary:

The Logistics Administrator will strategically lead the domestic and international logistics operations for Charter and its clients.

This position will provide value added support to the Sales, Project Management and Order Administration teams, ensuring the smooth and timely delivery of orders to Charter's customers, and building relationships with customers through continuous communication.


Key Responsibilities:

  • Create documents, communicating, and maintaining standard operating procedures while driving quality and adherence across the organization
  • Work closely with multiple departments and customers to identify and report trends, resolve issues/escalations, implement best practices, reduce costs, and drive project deliverables
  • Responsible for thirdparty logistics (shipping, receiving, and tracking) of IT resources, coordinating and assigning courier vendors based on customer demands and service requirements worldwide
  • Communicate order receipt/shipment/delays, with customers and staff
  • Maintain and facilitate relationships with suppliers, customs brokers and couriers/freight providers; ensure shipments clear customs and escalate issues effectively to ensure timely delivery
  • General administrative duties
  • Other responsibilities as required by Charter's needs

Key Qualifications:

  • At least 2 years' experience with logistics administration in an office setting
  • Diploma in a related discipline (business, logistics, procurement), or an equivalent combination of related work experience and education
  • Experience with international logistics an asset, knowledge of USMCA, CARM, and other US and Canadian customs regulations, export permits
  • Solid computer skills including sound knowledge of Microsoft Office products with an ability to adapt and learn new programs quickly
  • Proven accurate data entry and attention to detail
  • Tactful with demonstrated ability to effectively communicate, both written and verbally with all stakeholders
  • We look forward to connecting with you._


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