Medical Receptionist
4 months ago
West 4th Physiotherapy Clinic in the heart of Kitsilano, Vancouver, BC is seeking a qualified administrative/receptionist person for to following days:
**Mon: 1:30-7:30**
**Tues: 2:00-7:00/8:00**
**Wed: 2:00-8:00**
**Thurs: 2:00-8:00**
**Fri: 8:30-3:30**
**Must be available for On Call and Holidays relief**
**please send resume/qualifications**
The reception desk is considered the heartbeat of the clinic. You will be responsible for keeping everyone -therapists and patients coordinated and running efficiently.
This position requires a confident, self-motivated, solution-focused individual who has a calm disposition and embraces working in a fast-paced, multi-tasking environment. The hours and days posted above is what is required.
Responsibilities & Duties:
- greeting clients warmly on the phone and in person
- managing phones, returning messages, and completing follow-up phone calls
- receive and relay messages in clear detail
- booking client appointments
- processing payments and claims
- preparing billings in the computerized software for processing
- organizing therapists schedule and cancellation list
- assisting therapists in keeping their workflow efficient and organized
- typing letters
- cleaning/sanitizing and flipping treatment rooms and gym space
- maintain a clean, orderly, and safe environment for clients and staff
- maintaining laundry
- EMR, photocopying, and faxing
- communicate effectively with staff and clients
Transferable Skills:
- Able to listen and build rapport with clients
- Ability to react appropriately to client needs
- Ability to thrive in a fast-paced environment
- Proficient Computer Skills
- Ability to multi-task effectively
- Take initiative while working independently
- Be well organized and able to work under pressure with attention to detail
- Fluent in English
- written and verbal communication skills
This position includes the opportunity to grow and progress based on your talent, skill, and performance.
**Job Types**: Full-time, Permanent
**Salary**: $20.00 per hour
Flexible Language Requirement:
- French not required
Schedule:
- Evening shift
- Monday to Friday
- No weekends
COVID-19 considerations:
common services are sanitized regularly
**Experience**:
- Reception: 1 year (required)
**Language**:
- English
- clearly and written (required)
Work Location: In person
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