Medical Receptionist

4 months ago


Vancouver, Canada Doctors' Choice Integrative Medicine Full time

**Doctors’ Choice Integrative Medicine Clinic** is seeking a full
- time or part-time receptionist for our busy, integrative health clinic in downtown Vancouver.

As the receptionist, you will be responsible for patient bookings, placing and receiving small orders, setting up lab work, managing the clinic schedule, among many other administrative tasks in our integrative health clinic. We are seeking someone who has availability Tuesdays, Wednesdays and Thursdays, with the odd Friday and Saturday available.
- **This position would be well-suited to an individual who has experience working in a natural health setting, or who is very passionate about holistic health.**_

Our clinic is ever growing Our current health care practitioners include 3 Naturopathic Doctors, a Registered Massage Therapist, a Registered Acupuncturist and a Registered Clinical Counsellor.

**Responsibilities will include, but are not limited to**:

- Assisting in the updates of social media platforms
- Answer all phone calls in a kind manner
- Booking patients in, and reminding them of their appointments
- Maintaining tidiness of the clinic & adherence to clinic policies
- Placing and receiving clinic orders, as well as product shipment to our patients
- Entering patient invoices and vendor bills in Jane & Quickbooks
- Direct billing to extended health providers
- General computer software troubleshooting
- Providing quality customer service to patients
- Managing clinic schedule for multiple practitioners
- Cleaning and disinfecting of clinic space

**Qualities best-suited for this position include but are not limited to**:

- Trustworthy and responsible
- Professional and accountable
- Self-starter, highly motivated and able to manage time effectively with mínimal direction
- Comfortable and proficient in professional writing (grammar, spelling, respectful tone)
- Teachable and eager to learn
- Compassionate towards patients seeking help
- Detail oriented
- A personal interest in health and well-being

**Experience and/or knowledge for this position should include**:

- Proficient in MS office
- Experience using Quickbooks Online
- Experience with Jane scheduling, billing and direct billing to extended health providers
- Experience as a receptionist and/or with administrative duties
- Proficient computer and social media skills along with the ability to troubleshoot minor IT problems
- Marketing experience with social media platforms including Facebook, Instagram, YouTube and weekly newsletters (MailChimp)
- Knowledge or keen interest of Naturopathic Medicine, Nutrition, Registered Massage Therapy & Acupuncture
- Desire to create relatable content for our blog and social media platforms

Knowledge and/or experience in the above fields are preferred. We are looking for someone who is friendly, organized and motivated who can multitask while contributing to the smooth operation of a busy, growing clinic.

Compensation varies, and is dependent upon your experience. Starting/training wage is $21.00/hour during the training period (1 month) and increases immediately following.

Health benefits and discounts on services offered after 6 months of employment.
- If you are interested in this position, please send us a _**resume and a cover letter**_ _(we would love to read a little bit about you and why this position is of interest to you)._

We look forward to meeting you

**Job Types**: Full-time, Part-time

Pay: $21.00-$25.00 per hour

Ability to commute/relocate:

- Vancouver, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Receptionist/ MOA: 1 year (preferred)

Work Location: In person



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