Guest Services Representative/ Housekeeping Staff

3 weeks ago


St Marys, Canada Executive Hospitality Full time

Job Overview:
Housekeeping Staff: Cleaning of the guest rooms, public area.

**Duties**:

- Greet and welcome guests upon arrival
- Assist guests with check-in and check-out procedures
- Handle guest inquiries and provide information about hotel services
- Operate phone systems and manage reservations
- Address guest concerns and resolve issues promptly
- Maintain a neat and organized front desk area
- Collaborate with other hotel staff to ensure guest satisfaction

**Experience**:

- Previous experience in a customer service role, preferably in the hospitality industry
- Proficiency in phone etiquette and handling various phone systems
- Strong communication skills with a focus on guest services
- Ability to speak multiple languages is a plus (multilingual or bilingual)
- Familiarity with front desk operations and hotel procedures

**Job Types**: Full-time, Part-time

Pay: $16.55-$19.00 per hour

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed

Work Location: In person



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