Guest Service Representative

5 months ago


St John's, Canada Ronald McDonald House of Newfoundland and Labrador INC Full time

Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
**Tasks**:

- Register arriving guests and assign rooms
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Perform light housekeeping and cleaning duties
- Provide customer service
**Computer and technology knowledge**:

- Word processing software
- Database software
- Central reservation system (CRS)
- Spreadsheet
- Internet
**Security and safety**:

- Bondable
- Criminal record check
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
**Personal suitability**:

- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Work Term: Casual
- Work Language: English
- Hours: 16 hours per week



  • St. John's, Canada Westmont Hospitality Group Full time

    Steeped in history and built on the site of the old Fort William at the base of Signal Hill, the Sheraton Hotel Newfoundland blends elegance with the vibrant and colourful atmosphere of one of the oldest cities in North America. Our premier location overlooking St. John’s harbour, is just minutes from area attractions, boutique shopping and the legendary...


  • St. Catharines, Canada Meridian Centre Full time

    **_Position Summary_** As a front-line customer service member of the Box Office & Guest Services Department, the Guest Services Representative is responsible for assisting and directing guests into and around the facility during events. Events can include hockey games, concerts, banquets, basketball games, etc. **_Essential Duties and...


  • West St Paul, Canada Southeast Resource Development Council Corp. Full time

    The Southeast Wellness Lodge is seeking a highly motivated individual who can communicate with staff and clientele in a fast-paced environment with a high level of professionalism. The GuestServices Representative will primarily be the main point of contact for clientele & guests at the Southeast Wellness Lodge. The Guest Services Representative’s main...


  • West St Paul, Canada Southeast Resource Development Council Corp. Full time

    The Southeast Wellness Lodge is seeking a highly motivated individual that can communicate with staff and clientele in a fast-paced environment with a high level of professionalism. The Client Services Representative will primarily be the main point of contact for clientele & guests at the Southeast Wellness Lodge. The Guest Services Representative’s main...


  • St. John's, Canada Delta St. John's Full time

    The Delta St. John's Hotel is a 403 room fast paced, high volume conference hotel. We strive to foster a strong service culture and team environment so that the needs of our guests and associates are met in equal measure. We are seeking a qualified Guest Service Agent. This is Part Time position. We offer an attractive wage and benefits package as well as...


  • St. Albert, Canada City of St. Albert Full time

    **Cultivate your Career** As Alberta's 'Botanical Arts City', St. Albert is a community renowned for its botanical arts, its commitment to a green lifestyle and the cultivation of activities that provide for a well-rounded quality of life. Our employees provide over 72,000 residents with high-quality programs and services and we are proud to contribute to...


  • St. Catharines, Canada Meridian Centre Full time

    **Join our drop in job fair happening at Meridian Centre, 1 David S. Howes Way, St. Catharines, ON L2R 0B3** **Time slots include**: **Wednesday August 23 - 4:00pm - 7:00pm** **Thursday August 24 - 12:00pm - 3:00pm** **Wednesday August 30 - 4:00pm - 7:00pm** **Thursday August 31 - 12:00pm - 3:00pm** **Please bring a copy of your resume & be prepared for on...


  • St. John's, Canada Best Western Plus St John’s Airport Hotel & Suites Full time

    Work Term: Permanent - Work Language: English - Hours: 32 to 40 hours per week - Education: Secondary (high) school graduation certificate - Experience: Experience an asset - or equivalent experience **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide...


  • St. Catharines, Canada BentallGreenOak Full time

    **Guest Service Representative** **St. Catharines | Pen Centre** **Who We Are**: BentallGreenOak is a leading, global real estate investment management advisor and a globally-recognized provider of real estate services. BentallGreenOak serves the interests of more than 750 institutional clients with expertise in the asset management of office, industrial,...

  • Guest Service Agent

    5 months ago


    St. John's, Canada Alt Full time

    **JOB SUMMARY** **WHAT WE OFFER** - A percentage of the group insurance is paid by the employer for full-time employees - Promotional rate to discover Germain Hôtels properties through Canada - Opportunities to develop your career within a growing company across Canada - Access to the hotel gym - Employee referral program - Employee Assistance Program for...


  • St. Catharines, Canada Meridian Centre Full time

    _**Position Summary**_ As a front-line customer service member of the Box Office & Guest Services Department, the Guest Services Supervisor is responsible for training, coaching, and leading a team of 8-20 Guest Services/Entry Control Representatives in the assisting and directing of guests into and around the facility during events. Events can include...


  • St. John's, Newfoundland and Labrador, Canada Sandman Hotel Group Full time

    We are seeking a highly skilled Guest Services Manager to lead our front-of-house team at Sandman Hotel Group. As a key member of our hospitality team, you will be responsible for ensuring exceptional customer service, managing front office operations, and maintaining a positive and professional atmosphere.Responsibilities:Customer Service: Provide...


  • St. John's, Newfoundland and Labrador, Canada Sandman Hotel Group Full time

    Job Title: Guest Services ManagerWe are seeking a highly skilled Guest Services Manager to join our team at Sandman Hotel Group. As a key member of our front office team, you will be responsible for ensuring exceptional guest experiences and providing outstanding customer service.Key Responsibilities:Direct and control the activities of the Front Office,...


  • St. Catharines, Canada Meridian Centre Full time

    **Join our drop in job fair happening at Meridian Centre, 1 David S. Howes Way, St. Catharines, ON L2R 0B3** **Time slots include**: **Wednesday August 23 - 4:00pm - 7:00pm** **Thursday August 24 - 12:00pm - 3:00pm** **Wednesday August 30 - 4:00pm - 7:00pm** **Thursday August 31 - 12:00pm - 3:00pm** **Please bring a copy of your resume & be prepared for on...


  • St. Catharines, Canada BGO Full time

    **Guest Services Representative** **The Pen Centre | St. Catharines, ON** BGO promotes a corporate culture that attracts and retains the highest caliber people. We encourage opportunities for growth, development, and promotion by providing our employees with the resources to work effectively and continually strive to perform better. We are committed to a...


  • St. Catharines, Ontario, Canada Spencer Gifts - Spirit Halloween Full time

    About UsSpencer Gifts – Spirit Halloween is a leading specialty retailer known for its unique and eclectic merchandise. We're committed to providing an exceptional shopping experience for our guests.Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Representative - Guest Experience Expert to join our team. As a key member of...


  • St. John's, Newfoundland and Labrador, Canada GoodLife Fitness Full time

    CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)About the RoleThe Motivator is a critical role in the success of our GoodLife Fitness Clubs. As a front desk expert, you will be responsible for creating a welcoming environment that helps Members achieve their fitness goals. Your primary focus will be on providing exceptional customer service, ensuring a positive...


  • St. John's, Newfoundland and Labrador, Canada GoodLife Fitness Full time

    CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)About the RoleThe Motivator is a critical role in the success of our GoodLife Fitness Clubs. As a front desk expert, you will be responsible for creating a welcoming environment that helps Members achieve their fitness goals. Your primary focus will be on providing exceptional customer service, ensuring a positive...


  • St. Marys, Canada Executive Hospitality Full time

    Job Overview: Housekeeping Staff: Cleaning of the guest rooms, public area. **Duties**: - Greet and welcome guests upon arrival - Assist guests with check-in and check-out procedures - Handle guest inquiries and provide information about hotel services - Operate phone systems and manage reservations - Address guest concerns and resolve issues promptly -...


  • St. John's, Newfoundland and Labrador, Canada GoodLife Fitness Full time

    CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)About the RoleThe Motivator is a critical role in the success of our GoodLife Fitness Clubs. As a front desk expert, you will be responsible for creating a welcoming environment that helps Members achieve their fitness goals. Your primary focus will be on providing exceptional customer service, ensuring a positive...