Sales and Community Relations

1 week ago

Ottawa, Canada Waterford Senior Living Full time

**Sales and Community Relations**
- **Full-time**_

**Waterford Senior Living** is a luxury retirement residence that provides 5 start customer service every day to our residents. Whether you are just starting your career or have years of experience, we want you to know. The Waterford is different. Our employees join The Waterford for the family ownership, culture, and the opportunity to build long-lasting relationships with residents, families, and fellow team members.

**We are looking to add new Members to our team Here’s what we can offer**:

- Employer covered benefit opportunities for Full Time and Part Time Employees
- Competitive Wages
- Flexible working hours that keep in mind your personal life and family.
- Opportunity to grow within a family-oriented community

**Position Summary**

As the Manager of Sales & Community Relations you will report directly to the Executive Director and are responsible for the leasing of the rental suites to maintain optimal occupancy levels in the Home while ensuring compliance with all levels of legislation.

**Typical Day to Day Operations**:

- Meet and/or exceed Waterford’s occupancy targets
- Conducting private tours and virtual tours, providing information to prospects and community organizations, and following up on leads in a timely manner
- Complete Lease Agreement and review with prospective residents and/or the Responsible Party
- Review and finalize all necessary documentation related to Residency Agreements, CHIP, and tenant insurance
- Communicate with DOC to assess if The Waterford can meet the physical and/or cognitive care needs of prospective residents
- Coordinate move-ins, communicate with moving companies
- Update reception on phone numbers and contact information of (new) residents
- Orienting new residents to ensure a smooth transition to their new home
- Supporting families of (new) residents during the transition
- Coordinate internal transfers for existing residents

**Key Responsibilities**:

- Work in concert with the Marketing & Community Relations Manager of Waterford Ottawa
- Lead generation
- market deployment
- brand awareness, CRM
- Grow sales process (response time, understanding and growing our current leads and intelligence, tour process, selling tactics, cross-selling, on-site sales support, market penetration)
- Marketing opportunities (social media presence, brand and activity awareness, incentives, promotions, what sets Waterford apart)
- Assist in developing, maintaining, and distributing all brochures and marketing materials
- Establishes and maintains on-going contacts with business groups, community organizations, social workers, discharge planners, doctors' offices, and other useful referral personnel/agencies
- Assist in developing, maintaining, and distributing all brochures and marketing materials
- Attends network and other pertinent meetings, and participates in expos as deemed useful
- Interviews, and tours prospective residents and their families; discusses evaluations with the Wellness Department

**Resident
- Community Lifestyle**:

- Resident ambassador program for Waterford
- strong opportunity to grow current culture, occupancy, SWOT analysis, what is the COMP set doing
- Community engagement in concert with sales, strategies to set us apart
- Growth and mentorship of our lifestyle team, importance of their role in our success
- Waterford lifestyle
- what is it and how can we grow it internally and externally - enhancing our service culture; identifying what sets us apart
- Work with all departments engaging them in Waterford’s core values and service culture

**Marketing & Occupancy**:

- Leasing of the rental units in the retirement home
- Meeting prospective tenants off premises if required
- Develops, promotes, and implements marketing plans to increase rentals & ensure optimal occupancy is achieved
- Develops marketing strategy and prepares advertising campaigns
- Conducts tours; provides information to the public and community organizations; and follows up on leads in a timely manner
- Prepares lease agreements for execution by Resident/Tenant
- Develops and fosters partnerships within the community
- Encouraging outside community groups that share similar interests with Waterford to use Waterford facilities such as theater and craft kitchen for their events

**Resident Relations**:

- Greets & orients new residents to ensure a smooth transition to the Waterford
- Ensure a smooth resident move-in process by engaging and working collaboratively with all Departments
- Responds to resident issues, family inquiries and concerns relating to move-ins

At **Waterford Senior Living**, we are committed to providing a homelike environment, where the residents and their families can enjoy the maximum level of independence, while achieving the highest quality of life, with the safety, dignity, and respect they deserve.

We are assembling a dynamic team of passionate and enthusiastic individuals at both our l

  • Sales and Community Relations

    2 months ago

    Ottawa, Canada Waterford Senior Living Full time

    **Sales and Community Relations** - **Full-time**_ **Waterford Senior Living** is a luxury retirement residence that provides 5 start customer service every day to our residents. Whether you are just starting your career or have years of experience, we want you to know. The Waterford is different. Our employees join The Waterford for the family ownership,...

  • Sales and Community Relations

    2 days ago

    Ottawa, Canada Waterford Senior Living Full time

    **Sales and Community Relations** - **Full-time**_ **Waterford Senior Living** is a luxury retirement residence that provides 5 start customer service every day to our residents. Whether you are just starting your career or have years of experience, we want you to know. The Waterford is different. Our employees join The Waterford for the family ownership,...

  • Community Relations Assistant/sales Associate

    4 weeks ago

    Ottawa, Canada Amica Senior Lifestyles Full time

    **Job Description**: **_ COMMUNITY RELATIONS ASSISTANT/ SALES ASSOCIATE_** **_ Amica Westboro Park_** Amica Senior Lifestyles is setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a personalized senior living experience. Committed to enriching the lives of...

  • Community Relations Assistant/ Sales Assistant

    4 weeks ago

    Ottawa, Canada Amica Senior Lifestyles Full time

    Job Description: **_ COMMUNITY RELATIONS ASSISTANT_** **_ Amica Westboro Park_** **_ Full-Time Contract (1 year)_** Amica Senior Lifestyles is setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a personalized senior living experience. Committed to enriching...

  • Community Relations Director

    2 weeks ago

    Ottawa, Canada Amica Senior Lifestyles Full time

    Job Description: **_ COMMUNITY RELATIONS DIRECTOR/SALES DIRECTOR_** **_ Amica Westboro Park_** At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to...

  • Community Relations Director

    3 weeks ago

    Ottawa, Canada Amica Senior Lifestyles Full time

    Job Description: **_ COMMUNITY RELATIONS DIRECTOR_** **_ Amica The Glebe_** **_ Full Time Contract (12 months)_** At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care...

  • Intern, Community Relations

    1 month ago

    Ottawa, Canada Ottawa Sports and Entertainment Group Full time

    The Community Relations Department at OSEG is seeking a motivated and passionate intern to support our community relations programming. This individual will be relied on to provide support in all areas of community programming, including; development, implementation, event planning as well as mascot community appearances. By the end of the internship,...

  • District Sales Manager

    1 day ago

    Ottawa, Canada ReadyQuip Sales and Service Full time

    At ReadyQuip Sales and Services Ltd., we are passionate about delivering top-quality products and exceptional customer service. As an established distributor in the province of Ontario, we offer endless career opportunities in a challenging and rewarding professional environment. Our team in Timmins, ON, is comprised of dedicated and self-motivated...

  • Sales Associate

    3 weeks ago

    Ottawa, Canada Sterling Ford Sales Full time

    **Responsibilities Include**: - Delivering exceptional customer service. - Greeting customers as they appear on the lot and proceed into the sales process. - Assisting customers in finding a vehicle that meets their needs. - Answering phone calls relating to car sale inquiries and keeping them informed with vehicle delivery and pick up. - Maintaining a...

  • Sales Associate

    2 weeks ago

    Ottawa, Canada Sterling Ford Sales Full time

    **Responsibilities Include**: - Delivering exceptional customer service. - Greeting customers as they appear on the lot and proceed into the sales process. - Assisting customers in finding a vehicle that meets their needs. - Answering phone calls relating to car sale inquiries and keeping them informed with vehicle delivery and pick up. - Maintaining a...

  • Sales Associate

    2 weeks ago

    Ottawa, Canada Sterling Ford Sales Full time

    **Responsibilities Include**: - Delivering exceptional customer service. - Greeting customers as they appear on the lot and proceed into the sales process. - Assisting customers in finding a vehicle that meets their needs. - Answering phone calls relating to car sale inquiries and keeping them informed with vehicle delivery and pick up. - Maintaining a...

  • Public Relations and Communications Officer

    5 hours ago

    Ottawa, Ontario, Canada Employment and Social Development Canada Full time

    Public Relations and Communications Officer - ANTICIPATORY Reference number: CAP24J Selection process number: 2024-CAP-ECO-EA-VAR-033 Parks Canada- Eastern and Central Ontario Field UnitGravenhurst(Ontario),Kingston(Ontario),Mallorytown Landing(Ontario),Midland(Ontario),Ottawa(Ontario),Prescott(Ontario),Tobermory(Ontario)PM-04$79,076 to $85,449Closing...

  • Patient Relations Lead

    2 months ago

    Ottawa, Canada Home and Community Care Support Services Full time

    Position Summary: The Patient Experience Lead is instrumental in identifying opportunities for improvement in the patient experience by reviewing and responding to patient concerns and complaints, safety events, and patient experience survey data for a core group of clinical teams and contracted service provider partners. They will lead and support...

  • Patient Relations Lead

    2 weeks ago

    Ottawa, Canada Home and Community Care Support Services Full time

    Position Summary: The Patient Experience Lead is instrumental in identifying opportunities for improvement in the patient experience by reviewing and responding to patient concerns and complaints, safety events, and patient experience survey data for a core group of clinical teams and contracted service provider partners. They will lead and support...

  • Bilingual Communications Manager

    10 hours ago

    Ottawa, Canada Canadian Race Relations Foundation Full time

    JOB DESCRIPTION | Communications Manager The Canadian Race Relations Foundation   The Canadian Race Relations Foundation (CRRF) was created in 1996 to reaffirm the principles of justice and equality for all in Canada. The CRRF's mandate is to facilitate throughout Canada the development, sharing, an

  • Sales Manager

    2 months ago

    Ottawa, Canada City View Retirement Community Full time

    City View Retirement Living is currently recruiting a Sales Manager. - Collaborative sales process to help seniors and adult children make informed decisions when choosing a retirement residence; - Drive occupancy levels and meet or exceed established sales targets; - Aggressively and creatively market the home in the community and on social media; - Manage...

  • Hotel Area Sales Manager

    2 weeks ago

    Ottawa, Canada Gillis Sales Full time

    **Overview** We believe that sales is the lifeblood for all organizations. Our mission is to make sales accessible and achievable to all hotel owners. We also believe that our associates are our biggest asset and we put our people first over profit. If you are looking for a company that invests in its culture in a fast-paced, supportive, and dynamic...

  • Coordinator, Alumni Community and Player Relations

    2 months ago

    Ottawa, Canada Senators Sports & Entertainment Full time

    The Coordinator, Alumni, Community and Player Relations is responsible for implementing marketing and community efforts to strengthen the Ottawa Senators brand through NHL league-wide platforms, community outreach, fan engagement programs, player/alumni engagement and more **Responsibilities** - Support and grow Alumni and Player engagement and programs to...

  • National Sales Manager

    2 weeks ago

    Ottawa, Canada Gillis Sales Full time

    **About Gillis** At Gillis, we believe that sales is the lifeblood for all organizations. Our mission is to make sales accessible and achievable to all hotel owners. We also believe that our associates are our biggest asset and we put our people first over profit. If you are looking for a company that invests in its culture in a fast-paced, supportive, and...

  • National Sales Manager

    2 weeks ago

    Ottawa, Canada Gillis Sales Full time

    **About Gillis** At Gillis, we believe that sales is the lifeblood for all organizations. Our mission is to make sales accessible and achievable to all hotel owners. We also believe that our associates are our biggest asset and we put our people first over profit. If you are looking for a company that invests in its culture in a fast-paced, supportive, and...