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Coordinator, Alumni Community and Player Relations

5 months ago

Ottawa, Canada Senators Sports & Entertainment Full time

The Coordinator, Alumni, Community and Player Relations is responsible for implementing marketing and community efforts to strengthen the Ottawa Senators brand through NHL league-wide platforms, community outreach, fan engagement programs, player/alumni engagement and more

**Responsibilities**
- Support and grow Alumni and Player engagement and programs to support community initiatives and programs
- Assist in the creation and implementation of impactful community programs that drive revenue and engagement such as Sens In School; Read to Succeed; Future Sens; First Shift; and more.
- Support and implement team and league-wide social responsibility programs including Hockey Fights Cancer, Hockey Talks, Black History Month, and Pride Night, among others.
- Collaborate across departments to identify and develop new fans/groups as part of our overall fan segmentation efforts and create a strategy around our fan development.
- Implement monthly programs for the Senators in support of the overall social impact strategy and designated non-profit beneficiary.
- Actively seek opportunities to improve our teams' impact on the community and build connections with community partners who align with our brand and fan base building strategy.
- Support the Ticket Sales, Group Sales, Premium Seating, Corporate Partnerships teams in promoting various revenue generating programs.
- Collaborate with Communications, Game Entertainment, and the Digital teams on amplification of Alumni, player and fan development initiatives to build exposure and affinity.
- Assist Senior Director, Alumni, Community and Player relations with Senators Alumni Association and amplification of player initiatives in the community.
- Manage and track program databases and deliverables to measure program effectiveness.
- Be available to work all Ottawa Senators home games.
- Represent the Ottawa Senators Hockey Club and Canadian Tire Centre in a positive and professional manner to fans and the community
- Other duties as required

**Requirements**:

- 3 to 5 years' previous event planning and coordination experience is ideal
- Have access to a vehicle
- Sense of humour is required
- Intimate knowledge and understanding of hockey and ice sports is essential
- Knowledge of event coordination and event planning
- Knowledge of, and experience with, minor hockey associations
- Excellent problem solving and organizational skills
- Able to work under pressure and meet tight deadlines
- Must be available to work weekends, nights and holidays
- Proficient spreadsheet, word processing, and database management skills
- College or university graduate
- Excellent customer service skills
- Proficient oral and written communication skills
- Excellent supervisory skills
- Bilingualism (English & French) an asset
- Team player
- Must be able to provide a clear police records check for service with the vulnerable sector
- Senators Sports & Entertainment supports the goals of Ontario Regulation 191/11 - Integrated Accessibility Standards and is pleased to accommodate applicants who have a disability during the recruitment process. Please inform the Human Resources Department at 613-599-0250 if you require a disability related accommodation in order to participate in the recruitment process._
- SSE is committed to building an inclusive process that respects the dignity and independence of people with disabilities._