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Dental Office Administrator
3 weeks ago
**SIGNING BONUS OFFERED**
At Passion Dental Group, we are all about good people and good culture. We are a dental support organization committed to establishing a positive culture with opportunities for personal and professional growth for our teams while delivering exceptional patient care. We are seeking an Office Administrator to join our team at the brand new Sidney Harbour Dental Clinic location in Sidney, BC.
**Key Responsibilities**
- Create a friendly and professional experience for clients, acting as the first point of contact in patient management.
- Manage the office phone system including answering phones, directing calls appropriately, booking appropriate appointments and addressing any patient concerns.
- Assist in the maintenance of the patient database.
- Oversee the processing of insurance claims and billing systems.
- Establish and manage internal office protocols and procedures to ensure office efficiency.
- Communicate and follow up with insurance companies regarding claims and payments.
- Organize appointment schedules.
- Deliver direct individual and team leadership to ensure all office employees demonstrate outstanding client service.
**Position Requirements**
- Experience in a dental clinic environment NOT required. Training available for those without dental clinic experience.
- Working knowledge of dental billing and insurance protocols.
- Proficient computer skills, including knowledge of Microsoft Office. Knowledge of ClearDent considered an asset.
- Strong verbal and written communication skills.
- Solid problem-solving skills.
- Friendly, professional demeanor.
- Excellent multi-tasker who can work independently and as part of a dynamic team.
*We offer competitive pay, **a signing bonus,** life insurance and extended health benefits as well as other benefits (uniforms, CE, etc.).
**Benefits**:
- Extended health care
- Life insurance
Schedule:
- Day shift
Work Location: One location
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