Partner Manager

2 months ago

Toronto, Canada Katana Full time

**Who we are**:
**Katana is on a mission to build software manufacturers will love as much as the products they make.**

Since 2017, we've given manufacturers worldwide a live look at their business, uniting all the processes and tools they use with intuitive and easy-to-use cloud manufacturing software. Our customers range from hobby makers to multi-million-dollar manufacturing businesses. To date, we have raised over $51 million in funding from VC firms and angel investors who, like us, believe the manufacturing software space needs more love.

Our customer base is growing rapidly; the same goes for our product. We're launching new features and updates every week, and there's no plan to stop anytime soon. This is where you come in.

**Who we’re looking for**:
Katana is growing its Channel Partnership Team and we're in search of an experienced **Partner Manager** to come on board.

We’re looking for a self-starter who is passionate about human interaction, developing long-standing partner relationships, and is committed to providing an unparalleled partner experience. If you thrive on continual learning and excel in vibrant environments, this role could be a perfect fit for you. With an entrepreneurial mindset, you are adept at breaking down complex ideas and enjoy tackling challenging problems.

**Your typical work week would include**:
The Partner Manager's primary responsibility is to develop and maintain strategic partnerships with our Elite partners to drive mutual business growth and achieve company objectives. You will serve as the main point of contact for partners, working closely with cross-functional teams internally to ensure successful collaboration. Your role requires strong relationship-building skills, detailed knowledge of Katana, and a deep understanding of the partner's business objectives.
- Identify potential partner organizations and evaluate their alignment with the company's goals and values.
- Negotiate partnership agreements, including terms, objectives, and key performance indicators (KPIs)
- Understand partner needs, goals, and pain points to develop tailored strategies and solutions.
- Build and maintain strong relationships with partners, serving as the primary point of contact for day-to-day operations and escalations.
- Collaborate with internal teams (sales, marketing, product, etc.) to align partner initiatives with the overall business strategy.
- Conduct regular business reviews with partners to assess progress, address challenges, and identify new opportunities for collaboration.
- Stay updated on industry trends, competitive landscape, and market dynamics related to the partner ecosystem.
- Conduct market research to identify potential growth areas, competitive advantages, and emerging opportunities.
- Develop and implement strategies to leverage partner networks, expand market reach, and drive revenue growth.

**You're the perfect fit if you**:

- 2+ years of experience as a Key Account Manager or Partner Manager
- Katana’s values and your personal values are like match made in heaven
- Background in Manufacturing and Inventory Management is preferred
- Familiarity with industry leading business tools used in E-Commerce, Accounting, Inventory Management, Order Management, Shipping and Fulfilment is a plus
- Experience working independently and collaboratively in a fully remote environment is a plus
- Familiarity with popular tools like Intercom, HubSpot, Recurly, Confluence & Slack is nice but not necessary

**What We Offer**:

- Growth experience at the fastest-growing manufacturing startup in the world
- A connected team; we celebrate our diverse culture with Katanauts located all over the world
- A working environment that fits you and a WFH budget that supports you in designing an inspiring workspace
- A competitive salary and employee stock option program (we want everybody to feel engaged and share the fruits of our collective effort)
- 28 days of paid vacation per year + 3 paid health days
- Health and Wellness package
- Getting older is a serious thing, and it calls for some serious celebration Therefore, we give you your birthday off as a gift.
- A team vibe to keep you smiling even on the rainiest days
- World-class team events; we celebrate in person annually at our company's Summer Days and get together remotely as often as we can.

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