Order Services

4 months ago

Vancouver, Canada Eminence Organic Skin Care Full time

**Role Summary**

As the Order Services & Administrative Representative (OSAR), you will be responsible for entering orders, arranging international shipments for distributors, and processing specialized orders for Eminence's internal teams and Team-members. Additionally, you will provide essential coverage to the Order Services Team, handling orders for North American Customers. As the OSAR, your role is crucial in ensuring efficient order processing and smooth operations within the company. You will report to the Order Services Supervisor.

**Responsibilities**
- Process all orders for International Distributors, Major Accounts, Staff Orders and Specialized Orders - including special orders for Marketing and PR
- Provide coverage to the Order Services Team to process orders for North American Customers
- Collaborate with internal teams to ensure order processing and resolve any problems or questions with orders
- Maintain logs of orders, Customer activities and completed work by entering all order information into Eminence's Customer database (CRM)
- Communicate with Customers and Team-members regarding the details of each order, including payment totals, payment details and credit card processing
- Communicate and coordinate with freight forwarders and shipping carriers for international pick-up
- Communicate Distributor packaging and shipping instructions to the appropriate contacts in Eminence's Supply Chain team
- Audit orders to ensure accuracy and communicate any changes to the appropriate teams
- Run a daily reports, such as Transaction List (summarizing outstanding orders) and shipping reports
- Perform other administrative tasks as required

**Qualifications**
- Office administration experience - minimum 1 year
- Customer Service experience - minimum 2 years
- Customer Returns experience - asset
- Experience working with Shipping carriers - asset
- Accounting software experience - asset
- Customer Relationship Management (CRM) software experience - asset
- Familiarity with Customs Documentation and CBSA CERS portal - preferred
- Excellent verbal and written communication skills
- Moderate understanding of Microsoft Office Suite, including how to effectively use the software to administer all functions (Intermediate MS Excel, Word and Outlook skills required)
- Exceptional Time Management and adherence to deadlines

**Total Rewards**
- Competitive salary, quarterly and annual bonuses based on individual and company goals
- 100% employer-paid premiums for extended health, health spending account, wellness program, green transportation incentive, various paid time-off options available from your first day, and product discounts
- Focus on professional development, 1:1 meetings with your leader, tuition assistance program and length of service rewards

**The Application**

Please submit a resume with a cover letter.

Applications are currently being reviewed. Immediate submissions are still welcomed.

**Our Company**

Eminence Organic Skin Care provides premium products and unparalleled service to leading salons, spas, beauty professionals, and retail customers. For more than 14 years in a row, skin care professionals have voted Eminence Organic Skin Care as their Favorite Skin Care Line and their favorite company for Product Education. As a Certified B Corporation®, we are looking for Team-members who seek to positively impact lives within our communities, give back through philanthropic endeavours, and make choices to exemplify sustainability and be stewards of the environment.

Eminence Organic Skin Care is proud to be an equal opportunity employer. We are passionate about maintaining an inclusive workplace that encourages and values diversity.

Powered by JazzHR

BvPnO2GBbm

  • Order Processor

    2 weeks ago

    Vancouver, Canada Generations Cleaning and Building Services Full time

    **Job Overview** **Responsibilities**: - Pick and pack orders according to customer specifications - Load and unload delivery vehicles - Fulfill orders in a timely manner - Utilize AS400 system for order processing - Handle e-commerce orders with attention to detail - Operate forklifts and reach trucks as needed - Maintain a clean and organized work...

  • Retail Order Services Representative

    3 months ago

    Vancouver, Canada Eminence Organic Skin Care Full time

    **Role Summary** **Responsibilities** - Maintain a high level of knowledge of Eminence’s products and services to ensure all Retail Customers are provided with accurate information - Provide empathy and support when resolving Retail Customer concerns by: - Listening carefully to each Retail Customer’s needs - Determining the cause of the problem -...

  • Order Coordinator

    21 hours ago

    Vancouver, British Columbia, Canada Heritage Office Furnishings Full time

    Order Administrator Job DescriptionHeritage Office Furnishings is seeking a detail-oriented and organized Order Administrator to support the growth and operation of our organization.Key Responsibilities:Process orders accurately and efficiently, ensuring all required audits and approvals are met.Create purchase orders through quote conversion and issue...

  • Order Coordinator

    17 hours ago

    Vancouver, British Columbia, Canada Heritage Office Furnishings Full time

    Order Administrator Job DescriptionHeritage Office Furnishings is seeking a detail-oriented and organized Order Administrator to support the growth and operation of our organization.Key Responsibilities:Process orders accurately and efficiently, ensuring all required audits and approvals are met.Create purchase orders through quote conversion and issue...

  • Order Coordinator

    2 weeks ago

    Vancouver, British Columbia, Canada Top Notch Embroidery & Digitizing Ltd. Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as an Order Clerk at Top Notch Embroidery & Digitizing Ltd. As an Order Clerk, you will play a crucial role in ensuring the smooth operation of our order processing system.Key ResponsibilitiesOrder Processing: Receive and process customer orders in a timely and...

  • Order Coordinator

    1 week ago

    Vancouver, British Columbia, Canada Top Notch Embroidery & Digitizing Ltd. Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as an Order Clerk at Top Notch Embroidery & Digitizing Ltd. As an Order Clerk, you will play a crucial role in ensuring the smooth operation of our order processing system.Key ResponsibilitiesOrder Processing: Receive and process customer orders in a timely and...

  • Order Coordinator

    7 days ago

    Vancouver, British Columbia, Canada Heritage Office Furnishings Full time

    Order Administrator Job DescriptionHeritage Office Furnishings is seeking a detail-oriented and organized Order Administrator to support the growth and operation of our organization.Key Responsibilities:Process orders accurately and efficiently, ensuring all required audits and approvals are met.Create purchase orders through quote conversion and issue...

  • Order Coordinator

    7 days ago

    Vancouver, British Columbia, Canada Heritage Office Furnishings Full time

    Order Administrator Job DescriptionHeritage Office Furnishings is seeking a detail-oriented and organized Order Administrator to support the growth and operation of our organization.Key Responsibilities:Process orders accurately and efficiently, ensuring all required audits and approvals are met.Create purchase orders through quote conversion and issue...

  • Order Coordinator

    4 days ago

    Vancouver, British Columbia, Canada Heritage Office Furnishings Full time

    Order Administrator Job DescriptionHeritage Office Furnishings is seeking a detail-oriented and organized Order Administrator to support the growth and operation of our organization.Key Responsibilities:Process orders accurately and efficiently, ensuring all required audits and approvals are met.Create purchase orders through quote conversion and issue...

  • Order Coordinator

    4 days ago

    Vancouver, British Columbia, Canada Heritage Office Furnishings Full time

    Order Administrator Job DescriptionHeritage Office Furnishings is seeking a detail-oriented and organized Order Administrator to support the growth and operation of our organization.Key Responsibilities:Process orders accurately and efficiently, ensuring all required audits and approvals are met.Create purchase orders through quote conversion and issue...

  • Order Coordinator

    2 hours ago

    Vancouver, British Columbia, Canada Heritage Office Furnishings Full time

    Order Administrator Job DescriptionHeritage Office Furnishings is seeking a detail-oriented and organized Order Administrator to support the growth and operation of our organization.Key Responsibilities:Process orders accurately and efficiently, ensuring all required audits and approvals are met.Create and issue purchase orders through quote...

  • Order Coordinator

    2 weeks ago

    Vancouver, British Columbia, Canada Heritage Office Furnishings Full time

    Job SummaryHeritage Office Furnishings is seeking a highly organized and detail-oriented Order Administrator to support the growth and operation of our organization. As an Order Administrator, you will play a critical role in ensuring the achievement and delivery of the overall customer experience.Key ResponsibilitiesOrder Processing and FulfillmentProcess...

  • Order Coordinator

    2 weeks ago

    Vancouver, British Columbia, Canada Heritage Office Furnishings Full time

    Job SummaryHeritage Office Furnishings is seeking a highly organized and detail-oriented Order Administrator to support the growth and operation of our organization. As an Order Administrator, you will play a critical role in ensuring the achievement and delivery of the overall customer experience.Key ResponsibilitiesOrder Processing and FulfillmentProcess...

  • Order Administrator

    4 months ago

    Vancouver, Canada Heritage Office Furnishings Full time

    Do you enjoy balancing a variety of tasks? Do you consider yourself well organized with strong time management and communication skills? If you answered yes, this might be the career for you! Heritage Office Furnishings is looking for an Order Administrator to support the growth and operation of our organization. The Order Administrator contributes to the...

  • Order Picker

    1 week ago

    Vancouver, Canada A. Bosa & Co. LTD Full time

    **About us** For over 60 years Bosa Foods has been a leading importer and distributor of Specialty Italian and Mediterranean Food Products in Western Canada. From our founders’ initiative to the third generation of family currently operating our family business, we remain true to the tradition and commitment to provide our customers with the best quality...

  • Order Fulfillment

    3 months ago

    Vancouver, Canada The Gourmet Warehouse Full time

    **REPORTING TO THE E-COMMERCE MANAGER AND SUPERVISED BY SENIOR ORDER FULFILLMENT SPECIALIST, ORDER FULFILLMENT PERSONNEL ARE PRIMARILY RESPONSIBLE FOR FULFILLING CUSTOMER WEBSTORE ORDERS; ACCEPTING AND PROCESSING ON-LINE ORDERS IN THE POS SYSTEM; LOCATING, PREPARING AND PACKAGING MERCHANDISE; LABELLING PACKAGES; ENSURING THE ** **ACCURACY OF ORDERS TO BE...

  • Order Picker

    3 months ago

    Vancouver, Canada Bosa Foods Full time

    Employment Opportunity Wholesale Division - Order Picker For over 60 years Bosa Foods has been a leading importer and distributor of Specialty Italian and Mediterranean Food Products in Western Canada. From our founders’ initiative to the third generation of family currently operating our family business, we remain true to the tradition and commitment to...

  • Order Picker

    7 days ago

    Vancouver, Canada West Coast Gifts Inc Full time $19

    Cannabis markets are quickly growing in Canada and world-wide. This is a great opportunity to join the largest distributor of award-winning delivery devices for the cannabis connoisseur as we build upon our established brands.Since 2003, West Coast Gifts has provided its retail customers with the largest selection of cannabis accessories at competitive...

  • Order Picker

    7 days ago

    Vancouver, Canada West Coast Gifts Inc Full time

    Cannabis markets are quickly growing in Canada and world-wide. This is a great opportunity to join the largest distributor of award-winning delivery devices for the cannabis connoisseur as we build upon our established brands.Since 2003, West Coast Gifts has provided its retail customers with the largest selection of cannabis accessories at competitive...

  • Order Processing Specialist

    7 days ago

    Vancouver, British Columbia, Canada Top Notch Embroidery & Digitizing Ltd. Full time

    Job SummaryWe are seeking a skilled Order Clerk to join our team at Top Notch Embroidery & Digitizing Ltd. The successful candidate will be responsible for processing orders, providing excellent customer service, and working in a fast-paced environment.Key ResponsibilitiesOrder Processing: Accurately process customer orders, ensuring timely and efficient...