Customer Service

3 months ago


Midland, Canada Global Pet Foods Full time

**Overview**

**Duties**:

- Provide information about products and services
- Process orders, returns, and exchanges
- Upsell products and services to customers
- Maintain customer records by updating account information
- Analyze customer needs and recommend appropriate solutions

**Qualifications**:

- Proficient in English; multilingual abilities are a plus
- Strong data entry skills
- Excellent phone etiquette and communication skills
- Previous experience in customer service or sales is preferred
- Handling of insects and feeder rodents is preferred
- Knowledge of animals products is a plus
- Team player

**Job Type**: Part-time

Pay: From $17.20 per hour

Expected hours: 10 - 20 per week

**Benefits**:

- Discounted or free food
- On-site parking
- Store discount

Flexible language requirement:

- French not required

Schedule:

- Holidays
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail sales: 2 years (preferred)
- Customer service: 2 years (preferred)

Work Location: In person



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