Customer Service and Sales Rep.
8 months ago
Takes inbound sales calls. Processes orders, answer questions and sells products/services. Identifies
sales opportunities by learning about the customer’s business and links customer needs to the
products/services offered
Identifies sales opportunities by learning about the customer’s business and links customer
needs to the products/services offered
- Asks for sales while consistently utilizing a prescribed sales approach to resolve customer
and testimonial approach to build and convey value in products and services while
overcoming objections.
- Efficiently multi-tasks and navigates across multiple PC order systems while
communicating with the customer. Utilizes established processes and tools to ensure
timely communications and accuracy on all transactions. This includes pricing products,
initiating proofs, releasing orders to manufacturing, and following through with the
customer.
**Basic Qualifications**:
Education and Experience: Basic computer skills
**Preferred Qualifications**:
Education: HS/GED
Experience: Call Center experience
Customer service experience
Fluency in French
**Department**: Call Center
**Time Type**: Full time
**Shift Type**: First Shift (Canada)
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