Inside Salesperson, E-commerce

4 days ago

Burnaby, Canada Guillevin International Full time

Inside Salesperson, e-commerce

Statut:
Régulier, Temps plein

Emplacement:
Burnaby, Colombie-Britannique

Description du poste

Reporting to the Marketing & E-Commerce Manager, and under the supervision of the Regional Vice-President, the e-Commerce Inside Salesperson will be responsible of developing and driving e-commerce adoption in his respective region through training, customer service and order management. The agent may also be called upon to participate in the support and development of the e-commerce platform.

**MAIN RESPONSIBILITIES**:
- Proactively manage and dispatch incoming e-commerce orders for non-Guillevin customers;- Offer impeccable customer service to non-Guillevin customers on the e-commerce platform;- Track e-commerce adoption rates in your respective region for existing Guillevin customers;- Train and support Guillevin staff and customers on how to use the e-commerce platform;- Troubleshoot, report, and redirect various support requests from our digital channels internally;- Contact, manage, and redirect potential sales leads to the right branches;- Become an advocate for the adoption the e-commerce platform internally;- Support the Marketing Manager in the execution of digital promotional activities on the e-commerce platform;- Support the Marketing team in the creation of training documentation and supporting documentation;- Participate in the development of the e-commerce plan when required;- Any other related tasks.

QUALIFICATIONS:
- College degree;- 1 to 3 years experience in a related field (customer service, internal sales, e-commerce, etc.);- Good to advanced knowledge of the electrical industry and its products is a considerable asset;- Familiar with new technologies (apps, e-commerce, social media, etc.);- Knowledge of Optimizely/Insite Ecommerce or any e-commerce platform is an asset;- Good knowledge of the MS Office Suite (Excel, Word, and PowerPoint);- Ability to work on multiple projects at once;- Autonomy and good organizational skills;- Detail-oriented and driven by the achievement of objectives.

Pourquoi vous joindre à nous?

Voté Great Place to Work®, vous pourrez bâtir une carrière intéressante et stimulante avec possibilité d’avancement et de formation continue. Guillevin a toujours donné la chance à ses employés de développer leur autonomie, leurs aptitudes et compétences professionnelles. En vous joignant à nous, vous intégrez une équipe formée de collègues motivés, compétents, joueurs d’équipe et engagés dans leur travail. Notre programme de rémunération globale est axé avant tout sur notre capital humain afin de créer un environnement où tous nos employés peuvent atteindre leur plein potentiel.

Ce que nous offrons:
- Un milieu de travail dynamique au rythme soutenu, habilitant, convivial et ouvert à la réalité d’aujourd’hui.- Rémunération concurrentielle et la participation à notre généreux programme de partage des profits qui reconnaît la contribution individuelle de nos employés. Il n'y a pas de limite à votre ingéniosité; vous êtes encouragés à créer, à perfectionner, à apprendre et à vous dépasser.- Programme d’assurance collective flexible qui vous permets de choisir les avantages et les niveaux de couverture qui vous conviennent:
- Soins paramédicaux, soins dentaires, médicaments, examen de la vue et soins visuels-
- Prestations d’invalidité de courte et de longue durée car on ne sait jamais ce que la vie nous réserve-
- Assurance santé complémentaire-
- Assurance-vie-
- Programme d’aide aux employés (PAE) avec télémédecine-
- Assurance voyage-
- Remboursement des frais de formations pour acquérir de nouvelles connaissances et faire progresser votre carrière dans l’entreprise- REER avec participation généreuse de l’employeur- Possibilité de contribuer à un CELI avec taux collectif avantageux- Programme de bourses d’études supérieures pour les enfants de nos employés- Rabais employé sur les achats- Stationnement gratuit- Bornes de recharge pour véhicules électriques dans plusieurs de nos emplacements.

Guillevin assure l'égalité dans le processus de recrutement et de sélection en prenant des décisions d'emploi basées sur les qualifications, l'expérience pertinente, les connaissances, les aptitudes, les compétences démontrées et les réalisations.

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