Assistant Luxury Lounge Manager

2 weeks ago

Whistler, Canada FAIRMONT Full time

**Company Description**
Nestled at the base of Blackcomb Mountain, Fairmont Chateau Whistler resort defines mountain luxury in the heart of Whistler, British Columbia - Host Mountain Resort of the 2010 Winter Olympics. Located in the spectacular Coastal Mountain Range, Whistler is Canada’s premier, year-round outdoor adventure destination - just two hours north of downtown Vancouver. Offering ski-in, ski-out convenience and an on-site championship golf course, The Fairmont Chateau Whistler is Whistler’s largest conference resort hotel with 526 guestrooms and suites, exceptional dining in five unique outlets and full resort amenities including a slopeside Health Club.
**Job Description** Assistant Fairmont Gold Manager (Luxury Lounge Manager)**

**Location**:Whistler, BC (On-Site)

**Pay Range**:$65,000 - $68,000 per annum

**Job Duties Include**:
Our Assistant Fairmont Gold Managers play a huge part in maintaining excellence across our luxury food & beverage lounge and front desk/concierge. Lead, coach and inspire your team to make every guest's stay truly memorable.
- Handling guests comments and complaints, ensuring guest needs are always exceeded
- Running the Fairmont Gold lounge to deliver excellence through Food & Beverage
- Ensure efficient training and development of the wider Fairmont Gold team
- Oversee and participate in guest relations and directs arrangements for VIP and special attention reservations
- Preparing for incoming conventions, groups and tours - including blocking rooms, convention resumes, concierge inquiries, special requirements and departure activities
- Dealing with employee administration, payroll forecasts and administration

**Qualifications**
- Minimum 2 years experience in Food & Beverage or Hotel leadership
- Previous luxury service experience
- Strong computer literacy: PROPERTY manager or another property management system, Excel, Word, Time and Attendance, Watson
- Hospitality Diploma an asset

**Job Perks & Benefits**
- Subsidized staff accommodation included
- Access to our employee travel program, giving you large discounts in Fairmont & Accor properties worldwide
- Discounts across Fairmont Chateau Whistlers Food & Beverage venues, Health Club and Golf Course

**Our commitment to Diversity & Inclusion**:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor? **We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

**APPLY TODAY**: For more information on working and living at the Fairmont Chateau Whistler please visit Fairmont Chateau Whistler Careers (whistler-jobs.ca)

**CWMR-5

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