Guest Manager Assistant

Found in: Jooble CA O C2 - 2 weeks ago

Whistler BC, Canada Four Seasons Hotels Full time

About Four Seasons:


Four Seasons is powered by our people. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.


Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. Embrace the alpine warmth surrounded by pristine Canadian wilderness In Whistler, home to North America’s largest ski resort, experience the best of alpine living through world-class ski runs, epic mountain experiences and an upbeat village. Candidates with a passion for excellence, expertise in hospitality operations and proven leadership experiences are invited to apply for a career with Four Seasons. As a member of the Rooms Division, the Assistant Director of Rooms, works across the Front Office, Guest Services, Housekeeping, and Concierge departments to deliver an exceptional experience and leadership excellence.



The Assistant Director of Rooms will manage the staff and control the activities across the aforementioned departments. They will prepare and conduct performance evaluations in accordance with hotel policy and keep management informed on all progress of Rooms Division employees. They are responsible for ensuring that qualified personnel are hired and trained, and that all departmental personnel are well informed of the practice of the objectives and policies.


The Assistant Director of Rooms will drive the Quality Assurance Program as well for the above-mentioned departments towards the goals of the Division and Resort, while enforcing and reinforcing standards compliance.


A minimum of 5 years progressive leadership experience within the Rooms Division, ideally in a luxury hotel environment.


A Hospitality or Business Degree is preferred


Strong command of the English language


Requires attention to detail and problem solving skills, as well as a passion for customer service.



Excellent Training and Development opportunities
complimentary and reduced rates at other Four Seasons Hotels

Medical, Dental and sick leave coverage
As our hotel is open 24/7, 365 days a year, we expect our Concierge to be flexible in working mornings, evenings, weekends, overnights, and holidays. #

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