Medical Office Assistant

2 weeks ago

Abbotsford, Canada Kinghaven Peardonville House Society Full time

**About Kinghaven Peardonville House Society**:
Kinghaven Treatment Centre was established in 1971 as MSA Halfway House. Over the past 45 years it has evolved into one of the country’s premier intensive residential treatment centres having served in excess of 28,000 adult men who present with problematic use of mood-altering substances. Located in the tranquil Fraser Valley of British Columbia, our campus also includes the new George Schmidt Centre, a 31 unit second-stage housing facility.

Peardonville House Treatment Centre was founded in 1987 as an adult women’s treatment facility to serve the ever increasing demand of services for women in addiction. In 1990, at the request of the provincial government, the “Moms and Kids” program was launched to allow women struggling with addiction to bring their under-school-age children to treatment with them and have them share in the residential recovery experience.

**Position**:Medical Office Assistant

**Status: Casual (on call)**

**Work Schedule**: Monday - Friday (7am - 3pm)

**Union**: BCGEU

**Grid Level**:14

**Collective Agreemen**t: Community Subsector

**Wage**: Starting at $22.35

**Job Summary**:
Assists with the preparation and distribution of medications and performs a variety of administrative support functions such as word processing, composing and signing correspondence, typing medical and legal reports and documents from notes and/or recording devices, and answering general inquiries related to programs and policies. The Medical Office Assistant works directly with clients, staff, external medical agencies, and health care professionals to provide exceptional care to the clients we serve. The position reports directly to the Clinical Program Manager.

**Key Duties & Responsibilities**:

- Operates office equipment, including voice mail messaging systems, photocopiers, fax machines, and document scanners
- Screens clients, schedule medical appointments and complete health history forms.
- Completes insurance and other claim forms
- Performs administrative support duties such as establishing office procedures and routines, scanning & inputting client information, maintaining relevant registers, updating manuals, and preparing medical files
- Reviews medications, prepare weekend medications and communicate with the clinic.
- Manages schedules of medical personnel and process their orders
- Transcribes relevant documents; input and file patient data
- Communicates relevant information to the medical and clinical teams
- Processes payments for medications
- Set up and maintain records management systems
- Maintains inventory of medical supplies, order supplies and monitor expenditures
- Prepare and sanitize rooms for medical staff
- Performs cleaning duties such as cleaning and sanitizing equipment and supplies, keeping examination areas clean, orderly and stocked
- Transports clients to appointments
- Trains clients and staff on Naloxone
- Performs other related duties as assigned

**Skills and Abilities**:

- Excellent organizational and time management skills
- Mature attitude toward the human body, wellness and disease
- Ability to communicate effectively, both orally and in writing
- Ability to work independently and in cooperation with others
- Ability to type at 60 wpm
- Ability to maintain accuracy while doing multiple tasks or working under pressure
- Ability to maintain patient confidentiality
- Ability to organize and prioritize
- Ability to establish and maintain rapport with clients
- Ability to deal effectively with difficult behaviours of clients in distress
- Knowledge of medical terminology, medical forms, medications and their affects

**Qualifications & Requirements**:

- Grade 12
- Medical Office Assistant certificate or equivalent
- Basic First Aid - CPR
- Valid BC Driver’s License (Class 5 - Not an N)
- 2 years recent related experience
- Or equivalent in training and experience

**Job Type**: Casual

**Salary**: From $22.35 per hour

**Benefits**:

- Casual dress

Schedule:

- 8 hour shift
- Weekend availability

Ability to commute/relocate:

- Abbotsford, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- related: 2 years (required)

Licence/Certification:

- Medical Office Assistant certificate or equivalent (required)
- Driver's License (Class 5) (required)
- First Aid Certification (preferred)

Work Location: One location

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