Medical Office Assistant

2 weeks ago


Abbotsford, Canada OliveTree Medical Full time

**Mission**:
Providing You with Excellent Care to Lead a Better Life

**Vision**:
Providing top-level care to all patients while fostering a communicative and collaborative work environment.

**Values**:

- Patient Care
- Teamwork/Collaboration
- Leadership
- Customer Service

The Medical Office Assistant (MOA) position places a significant emphasis on excellent patient service skills, teamwork and ongoing development. We are seeking a motivated team player who enjoys working in a team-based environment to support physicians in delivering excellent patient care.

**Responsibilities**:

- Proper registration of the patient administratively (i.e. reception, scheduling, collecting payments, etc.)
- Proper preparation of the patient clinically (i.e. hosting the patient into the exam room and performing triage)
- Appropriate usage of our Electronic Medical Record system (Juno)
- Answer calls and greet patients in a helpful, respectful, and efficient manner, schedule appointments, manage referrals, result management and handle billing
- Collecting and preparing laboratory specimens or perform basic laboratory tests on the premises, dispose of contaminated supplies, and sterilize medical instruments
- Ensure consistent inventory levels through daily stocking of exam rooms and other areas of the clinic
- Maintain a clean & quiet environment by cleaning/sanitizing exam rooms, foyers and bathrooms
- Ensure to keep patient information confidential and secure at all times
- Proper opening and/or closing procedures of the clinic
- Record and document management
- Perform all other related clinical, administrative tasks or special tasks as required by clinic management
- Autoclave experience preferred
- Etc.

**Preferred Experience**:

- Experience as a MOA or MOA programs certification is an asset, with 2 year work experience
- Experience with Electronic Medical Record (EMR) system OSCAR JUNO and a good understanding of MSP billing
- Exceptional customer service skills
- A Team Player
- Strong verbal and written communication skills
- Attention to detail and ability to plan, organize, and prioritize work
- Ability to work independently as well as with a team
- Ability to analyze, problem solve and take initiative
- Open to feedback and accountable
- Ability to work varying shift patterns as needed by the clinic (including evenings and weekends)
- We are looking for someone who is the right fit for our clinic and is eager to help grow this practice

**Work remotely**:

- No

**Job Type**: Part-time, Contract/Temporary

**Salary Range**:$16.00-$18.00 per hour based on experience

**Schedule**:

- 4 hour days
- Day shift
- Monday through Friday

**Start Date**: June 15th

**COVID-19 considerations**:
Physical Distancing: We have limited the use of the waiting room by patients and distance seating them right away upon entry. Masks mandatory. Barriers and Partitions installed. Lunch room is limited to 2 people while maintaining 6’ distance between staff

**Experience**:

- MOA: Minimum 1 year of experience
- Oscar EMR: 1 year (preferred)

**Job Types**: Part-time, Fixed term contract
Contract length: 4 months
Part-time hours: 20 per week

**Salary**: $16.00-$18.00 per hour

**Benefits**:

- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 4 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Abbotsford, BC V2T 2Y6: reliably commute or plan to relocate before starting work (required)

**Language**:

- English (required)

Shift availability:

- Day Shift (required)

Work Location: In person

Expected start date: 2023-06-15



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