Employment Services Officer
6 months ago
Work Term: Temporary
- Work Language: English
- Hours: 35 to 40 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 1 year to less than 2 years
- or equivalent experience
**Work setting**:
- Community-based agency
- Private employment service agency
- Employment agency services
**Tasks**:
- Interview clients to obtain employment history, educational background and career goals
- Identify barriers to employment and assist clients with such matters as job readiness skills, job search strategies, writing résumés and preparing for job interviews
- Perform administrative tasks
- Assess need for assistance such as rehabilitation, financial aid or further training and refer clients to the appropriate services
- Administer and interpret tests designed to determine the interests, aptitudes and abilities of clients
- Collect labour market information for clients regarding job openings, entry and skill requirements and other occupational information
- Provide established workers with information and strategies for maintaining a job or moving within an organization
- Develop and implement counselling and intervention programs to assist clients in determining goals and means of attaining them
- Deliver presentations at conferences, workshops or symposia
- Conduct research
- Identify additional/alternative services and provide referrals
- Interview clients, prepare case histories and assess problems
- Evaluate the effectiveness of counselling programs and interventions, and clients' progress in resolving identified problems and movement toward defined objectives
- Liaise with community agencies or partners, and identify additional or alternative services and provide referrals
**Computer and technology knowledge**:
- MS Excel
- MS Outlook
- MS PowerPoint
- MS Windows
- MS Word
**Security and safety**:
- Criminal record check
**Transportation/travel information**:
- Own vehicle
- Valid driver's licence
**Work conditions and physical capabilities**:
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
**Personal suitability**:
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Interpersonal awareness
- Organized
- Reliability
- Team player
- Values and ethics
**Screening questions**:
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
**Health benefits**:
- Dental plan
- Health care plan
- Vision care benefits
**Financial benefits**:
- Mileage paid
**Long term benefits**:
- Group insurance benefits
**Other benefits**:
- Free parking available
- Team building opportunities
- Travel insurance
- Wellness program
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