Technical Service Representative

3 months ago


Pickering, Canada Veolia Full time

Company Description

Veolia Group aims to be the benchmark company for ecological transformation. With nearly 230,000 employees worldwide, the Group designs and provides game-changing solutions that are both useful and practical for water, waste and energy management. Through its three complementary business activities, Veolia helps to develop access to resources, preserve available resources and replenish them. In 2021, the Veolia group provided 79 million inhabitants with drinking water and 61 million with sanitation, produced nearly 48 million megawatt hours and recovered 48 million tons of waste. Veolia Environnement (Paris Euronext: VIE) achieved consolidated revenue of 28,508 billion euros in 2021.

**Job Description**:
This position offers technical support to sales staff and ensures all the regulations by displaying knowledge and background in chemical segregation, manifesting, waste profiling, disposal options and approvals, MOE and TDG regulations compliance.

**Responsibilities**:

- Prepares quotes and serves as the primary customer interface to maintain strong customer relations by communicating information to sales staff, operations personnel and customers;
- Provides assistance to field personnel and operations staff;
- Performs chemical analysis to ensure inbound and outbound materials meet regulatory and characterized expectations, development or quality control on an as needed basis;
- Compiles data for reports;
- Assists in special studies in the lab and field.

**Qualifications**:
Knowledge, Skills and Talents:

- College/University degree required - in Environmental and/or Chemistry; or another related field;
- Flexibility regarding working hours in busy periods;
- 1 - 3 years or work experiences in a related field such as environmental services;
- Good knowledge of Ministry Of Environment Regulations;
- Knowledge of the Transportation of Dangerous Goods Act;
- Experience with MS Office suite is a requirement and ShowCase software, considered as an asset;
- Experience in completing Waste Characterizations including sampling, as an asset.
- Strong background in chemistry and environmental regulations as a key skill;
- Great communication skills and customer service;
- Autonomy and initiative;
- Ability to prioritize, organize and multi-task;
- Professional attitude oriented towards customer satisfaction;
- Dynamic, interpersonal skills;
- Ability to persuade and communicate ideas.

Additional Information

Veolia North America is committed to the principle of equal employment and advancement opportunity for all employees and potential employees, along with a discrimination
- and harassment-free workplace environment.



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