Customer Service Representative
6 months ago
GFL Environmental is looking for a Customer Service Representative to be based out of Pickering, ON. The Customer Service Representative will assist in selling and promoting GFL’s solid services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Assist outside sales representative with appointment setting, customer tracking and quotations.
This is an **in-office** full-time position.
Shift timings: 9 am to 6 pm
**Why People Choose GFL Environmental Inc. and Stay**:
- Culture that values learning opportunities
- Promotes from within, advancement opportunities
- Constant support and learning opportunities
- Ongoing growth of our business
- Support community involvement and volunteering
- We don’t just offer you a job, we offer you a career
**Key Responsibilities**:
- Communicate clearly and concisely with on-the-road employees to give instructions and assistance.
- Answer incoming and make outgoing customer telephone calls.
- Receive and resolve, within established guidelines, customer questions and concerns.
- Monitor, resolve, document, and report all customer complaints, driver route sheets and call-in sheet and all customer problems relating to operations and coordinate with sales.
- Track customer information and concerns and enter data into database.
- Research and complete customer refunds and submit for approval before being submitted to Accounts Receivable for payment.
- Maintain new account files.
- Work with supervisors to ensure that all missed stops and special pick ups are completed daily.
- Provide timely and accurate information regarding missed stops or other customer concerns.
- Generate call-in work orders for drivers
- Take web request and process payments by phone.
- Process customer payments via internet and take cash payment’s as needed.
- Enter new subscription residential accounts into system.
- Run credit checks on new customers.
- May provide back up assistance for Office Coordinator.
- Perform other duties and responsibilities as required or requested by management.
**Knowledge, Skills, Abilities and Competencies**:
- High School Diploma or GED.
- One (1) to Two (2) years customer service or call center experience preferred
- Ability to implement solutions to general and specific customer concerns.
- Ability to work in fast-paced environment, meet time deadlines and perform under pressure.
- Possess good organizational skills and record keeping skills.
- Possess ability to speak and communicate effectively with customers and employees both verbally and in writing.
- Proficient in Microsoft Outlook, Microsoft Word and Excel.
- Good problem solving ability.
- Excellent data entry skills.
**GFL Benefits**:
- Medical
- Dental
- Vision
- RRSP Matching
- Employee stock purchase option
GFLTalent
- We thank you for your interest. Only those selected for an interview will be contacted. _
-
Customer Service Representative
7 months ago
Pickering, Canada Sue Atkinson Insurance Agency Ltd. Full time**Customer Service Representative - Desjardins Insurance Agent Team Member**: Location: Pickering, ON Type: Full Time **Position Overview**: Our successful Desjardins Insurance Agency is seeking a qualified professional to join its winning team for the role of Customer Service Representative. We seek an energetic professional, interested in helping our...
-
Customer Service Representative
2 months ago
Pickering, Ontario, Canada beBee Professionals Full time $25,000 - $35,000beBee Professionals in Pickering is seeking a highly skilled Customer Service Representative to join our team. As a Cashier, you will be responsible for managing customer transactions and providing a positive shopping experience. You will handle cash, credit, and debit payments, assist customers, and maintain a clean and organized checkout area.Key...
-
Customer Service Representative
7 months ago
Pickering, Canada Sue Atkinson Insurance Agency Ltd. Full timeCustomer Service Representative - Desjardins Insurance Agent Team Member Location: Pickering, ONType: Full TimePosition Overview:Our successful Desjardins Insurance Agency is seeking a qualified professional to join its winning team for the role of Customer Service Representative. We seek an energetic professional, interested in helping our business...
-
Customer Service Representative
4 weeks ago
Pickering, Ontario, Canada Jag Hardwood Floor Refinishing Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Jag Hardwood Floor Refinishing. This is an excellent opportunity for a motivated individual who enjoys working with clients and providing exceptional customer service.About the Role:This role involves working...
-
Customer Service Representative
2 months ago
Pickering, Canada Burgham Sales Ltd Full timeOffice & Customer Service Representative **Job Summary** Full Time, Monday-Friday 8 AM to 4:30 PM Some overtime as required **Responsibilities and Duties** - Data Entry - Customer service - Answering the phone - Reporting - Other general office duties **Qualifications and Skills** - Bilingual - English and French an asset - Excellent computer skills...
-
Customer Service Representative
7 days ago
Pickering, Canada Gym Army Full time**Job Summary** **Responsibilities** - Oversee daily operations of customer service - Develop and implement customer service policies and procedures to enhance business efficiency. - Analyze customer feedback and service metrics to identify areas for improvement. - Communicate with customers to resolve issues, negotiate solutions, and ensure satisfaction. -...
-
Customer Service Representative
3 months ago
Pickering, Canada Lifemark Health Group Full time**Job Title: Customer Service Representative - Lifemark Physiotherapy Kingston & Brock** - Location: 1550 Kingston Road - Pickering, Ontario - Employment Status: Permanent Full-Time - Do you want to work and enjoy the support of our understanding Clinic Director? If so, join us at **Lifemark Physiotherapy Kingston & Brock**, a **Lifemark Health Group...
-
Customer Service Representative
7 months ago
Pickering, Canada BMO Financial Group Full time1360 Kingston Rd, Unit 15 Pickering Ontario,L1V 3B4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...
-
Customer Service Representative
6 months ago
Pickering, Canada BMO Financial Group Full time1360 Kingston Rd, Unit 15 Pickering Ontario,L1V 3B4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...
-
Customer Service Representative
7 months ago
Pickering, Canada Millennial Moving Staging The GTA Full time**Job overview** The Customer Services Representative is responsible for supporting, coordinating and assisting Millennial Moving Inc & Staging the GTA with daily duties. **Responsibilities and Duties**: 1. Answering calls from clients and prospects in a professional manner 2. Arrange and coordinate address, time & location with driver (schedule...
-
Customer Service Representative
7 months ago
Pickering, Canada Millennial Moving Staging The GTA Full time**Job overview** The Customer Services Representative is responsible for supporting, coordinating and assisting Millennial Moving Inc & Staging the GTA with daily duties. **Responsibilities and Duties**: 1. Answering calls from clients and prospects in a professional manner 2. Arrange and coordinate address, time & location with driver (schedule...
-
Customer Service Representative
6 months ago
Pickering, Canada Millennial Moving Staging The GTA Full time**Job overview** The Customer Services Representative is responsible for supporting, coordinating and assisting Millennial Moving Inc & Staging the GTA with daily duties. **Responsibilities and Duties**: 1. Answering calls from clients and prospects in a professional manner 2. Arrange and coordinate address, time & location with driver (schedule...
-
Customer Service Representative
6 months ago
Pickering, Canada BTNX Inc. Full time**Role Overview** As a Customer Service Representative, you will be at the forefront of creating a positive and lasting impression for our customers. This role demands excellent communication skills, a strong problem-solving ability, and a commitment to delivering outstanding customer service. Your dedication to understanding customer needs and providing...
-
Customer Service Representative
7 months ago
Pickering, Canada Autolux Ltd Rapid City Transport Full time**_Are you passionate about helping others, comfortable speaking on the phone, can navigate with ease through computer system with detail focus, and consider yourself a professional, dedicated and empathetic individual? If this is you, then we welcome you to apply, as we are looking to add great people to our amazing Customer Service and Dispatcher Outsource...
-
Customer Service Representative
7 months ago
Pickering, Canada Autolux Ltd Rapid City Transport Full time**_Are you passionate about helping others, comfortable speaking on the phone, can navigate with ease through computer system with detail focus, and consider yourself a professional, dedicated and empathetic individual? If this is you, then we welcome you to apply, as we are looking to add great people to our amazing Customer Service and Dispatcher Outsource...
-
Customer Service Representative
7 months ago
Pickering, Canada Autolux Ltd Rapid City Transport Full time**_Are you passionate about helping others, comfortable speaking on the phone, can navigate with ease through computer system with detail focus, and consider yourself a professional, dedicated and empathetic individual? If this is you, then we welcome you to apply, as we are looking to add great people to our amazing Customer Service and Dispatcher Outsource...
-
Customer Service Representative
7 months ago
Pickering, Canada Autolux Ltd Rapid City Transport Full time**_Are you passionate about helping others, comfortable speaking on the phone, can navigate with ease through computer system with detail focus, and consider yourself a professional, dedicated and empathetic individual? If this is you, then we welcome you to apply, as we are looking to add great people to our amazing Customer Service and Dispatcher Outsource...
-
Customer Service Representative
6 hours ago
Pickering, Canada Autolux Ltd Rapid City Transport Full time**Position**:Customer Service Representative **Type**:Full Time - Permanent - AutoLux Ltd. o/a Rapid City Transportation_ has been specializing in medical transportation logistics services for over 20 years, supporting all of Ontario offering door-to-door concierge style transportation for individuals requiring special care - before, during and after their...
-
Customer Service Representative
3 weeks ago
Pickering, Ontario, Canada goeasy Full timeAbout the RoleWe are seeking a part-time contract Customer Service Representative to join our team in Pickering, ON. As an Inside Support Representative, you will be responsible for providing exceptional customer service and ensuring that our customers receive a superior experience during every interaction.
-
Financial Customer Service Representative
2 months ago
Pickering, Canada Pay2Day Full timePay2day is a growing financial services business. We currently have several locations around the GTA and are continuing to expand. This position if perfect for you if you are looking to join a diverse, fun and dynamic team with potential for career growth and ongoing development. As a Customer Service Representative you will be responsible for providing...