Project Coordinator/customer Service Representative
4 months ago
Objectives of this role:
- Liaise with managers and clients to define project requirements, scopes, and objectives that align with organizational goals
- Coordinate internal and external resources, ensuring that projects remain within scope, schedule, and budget
- Analyze project progress and, when necessary, adapt scope or timeline to achieve optimal results
- Assign roles and tasks to team members based on their individual strengths and abilities
- Help build the skill sets of team members and share learnings with other employees
- Achieve organizational goals while adhering to standards and best practices
**Responsibilities**:
- Ensure that all aspects of a project are organized and in conformance with timeline and deliverables requirement
- Develop and maintain project performance database that tracks overall progress and achievement of milestones
- Assign and monitor resources effectively to boost project efficiency and maximize deliverables output
- Report project risks and outcomes to appropriate management channels, and escalate issues according to project work plan
- Serve as point of communication between company teams and external resources
- Deepen partnerships with outside resources, including third-party vendors and researchers
Required skills and qualifications
- one or more years of experience in project coordination
- Experience in coordinating teams and clients
- Proven success in a small team setting, working with all levels of management
- Strong written, verbal, and presentation skills
Preferred skills and qualifications
- Bachelor’s degree (or equivalent) in relevant field
- Professional certification such as PMP (Project Management Professional)
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