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Hospitality Supervisor

4 months ago

Ajax, Canada Deer Creek Full time

Starting Wage - $22-$23/hr

We are currently looking for someone to join our Deer Creek team as a Hospitality Supervisor who holds themselves to superior standards regarding customer service, guest experience and providing exceptional quality of service.

Job Requirements
- Must be 18 years or older
- Superior leadership, communication, and customer service skills
- The ability to work a variety of shifts including weekdays, weekends, and holidays
- Ensure 5-star service is upheld at al times:
- First impressions
- Pride and professionalism
- Attentiveness
- Accountability
- Teamwork

**Responsibilities**:

- Supervisors’ major role is to oversees the success of their assigned event and be the point of contact for clients.
- Deliver exceptional experiences for all guests
- Coordinate pre-function briefings for service staff
- Lead, coach and develop the staff to provide the highest level of service.
- Complete and review event specific administration duties, opening bar counts, floats, event checklist, table set-ups, sections, breaks for staff and closing bar counts.
- Work closely with service lead and culinary to execute meals during the event
- Perform any other duties as assigned by management.
- Provide post function notes for management

Qualifications:

- 1 + years experience in a supervisory or leadership role in events, catering, or banquets
- Smart Serve Certified
- Food Handler’s Certification (can acquire when hired)
- Knowledge in event execution is an asset including weddings, special events, corporate meetings, and conferences
- Able to work independently, work under pressure, prioritize tasks, and meet deadlines
Strong computer skills (Word, Excel, and POS)
- Must be able to bend, climb stairs and carry items weighing up to 30 pounds.
- Must be a team orientated individual with good interactive skills, dependable, honest, and reliable.

**Job Type**: Indefinite contract

Deer Creek Golf Clubs is committed to being an equal opportunity Employer. We are committed to an inclusive, barrier-free work environment and recruitment and selection process. Should you require an accommodation at any stage of the recruitment process, please advise us and we will work with you to meet your needs.