Bilingual Inside Sales Representative

2 weeks ago


Ottawa, Canada Ideal Roofing Company Limited Full time

**Ideal Roofing is a leading manufacturer of metal roofing and siding, steel building products, steel decking, steel roofing shingles, steel roofing tiles, roofing and siding trims and flashings. Thus Ideal Roofing offers a building envelope for virtually any kind of building, either agricultural, commercial, industrial, institutional or residential.**

**An integral part of this position is the ability to continue Ideal Roofing's long established reputation for service excellence to our customers through these primary accountabilities.**
- ** Handle customer quote requests and submit quotes within deadlines**:

- ** Answer product questions, calculate and provide quotations and research product information to close new sales and to meet customer order requirements**:

- ** Communicate any delays or problems with delivery and make suggestions for alternative options when necessary**:

- ** Resolve customer service problems and complaints**:

- ** Cold calling**:

- ** Develop and maintain strong customer relationships**:

- ** Recommending materials and accessories; and**:

- ** Supporting our outside sales team**

**Qualifications**:

- ** Must be fluent in French and English (Written and Spoken)**:

- ** Excellent listening, oral and written communication skills**:

- ** Knowledge of Steel Service products an asset**:

- ** Skilled in planning, organization and goal setting**:

- ** Ability to control costs and effectively solve problems**:

- ** Ability to multi-task, remain focused, and positive and deliver results under pressure**:

- ** College degree in business, engineering or related discipline**:

- ** Previous experience in customer service or sales an asset**
**Benefits**:

- **
Company Pension plan**:

- ** On-site parking**:

- ** Dental Care**:

- ** Disability insurance**:

- ** Employee assistance program for employee and their family**:

- ** Extended Health Care**:

- ** Life Insurance**:

- ** Paid time off**:

- ** Wellness program**:

- ** and much more....**

MONDAY TO FRIDAY 8AM-5PM



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