Bilingual Inside Sales Representative

2 months ago


Ottawa, Canada Abatement Technologies, Inc Full time

Abatement Technologies is looking for an energetic, dedicated, service-oriented **Bilingual Inside Sales Representative**. Want to join a growing company that provides innovative and reliable solutions to its customers? We are seeking an individual to join our team in **Nepean, ON**.

**Responsibilities**:

- Process customer orders and payments, including walk-in customers.
- Provide customers with accurate information regarding shipping costs and delivery times where necessary.
- Maintain ongoing contact with customers and prospects at appropriate intervals.
- Assist with timely handling and resolution of customer product complaints, including changes to purchase orders, and obtaining serial numbers and other relevant information.
- Assist in the development and implementation of sales and outreach projects and programs.
- Fluent in both English and French

**Education and Work Experience**:

- Degree or diploma in business administration or related field.
- Work experience should include a minimum of two (2) years in a business to business sales or sales support role, preferably in a related industry.
- Experience with Epicor ERP an asset.

**Benefits & Perks**:
We offer a competitive salary and bonus program, plus a full set of benefits, including:

- Company paid benefits program which includes: Medical, Dental, Vision, Life Insurance, and Employee Assistance Program.
- Employee-paid Long Term Disability coverage.
- RRSP match program, employee discounts, and company events.

Abatement Technologies est à la recherche d'un **représentant des ventes internes bilingue** énergique, dévoué et axé sur le service. Vous souhaitez rejoindre une entreprise en pleine croissance qui propose des solutions innovantes et fiables à ses clients ? Nous recherchons une personne pour se joindre à notre équipe à **Nepean, ON**.
**Responsabilités professionnelles**:

- Coordonner avec le siège social pour établir et configurer de nouveaux comptes clients, y compris la saisie de données et le traitement des nouvelles demandes de crédit client.
- Traiter les commandes et les paiements des clients, y compris les clients sans rendez-vous.
- Fournir aux clients des informations précises concernant les frais d'expédition et les délais de livraison si nécessaire.
- Maintenir un contact permanent avec les clients et prospects à des intervalles appropriés.
- Aider au traitement et à la résolution en temps opportun des plaintes des clients sur les produits, y compris les modifications apportées aux bons de commande, et à l'obtention des numéros de série et d'autres informations pertinentes.
- Aider à l'élaboration et à la mise en œuvre de projets et de programmes de vente et de sensibilisation.
- Parle couramment l'anglais et le français.

**L'expérience professionnelle**:

- Devrait inclure un minimum de deux (2) ans dans un rôle de vente ou de soutien aux ventes interentreprises, de préférence dans une industrie connexe.
- Expérience avec Epicor ERP un atout.
- Diplôme ou diplôme en administration des affaires ou dans un domaine connexe.

**Avantages**:
Nous offrons un programme de salaire et de bonus compétitif, ainsi qu'un ensemble complet d'avantages, notamment:

- Programme d'avantages sociaux payé par l'entreprise qui comprend : Programme médical, dentaire, optique, d'assurance-vie et d'aide aux employés.
- Couverture d'invalidité de longue durée payée par l'employé.
- Programme de jumelage REER, rabais pour les employés et événements d'entreprise.

Type d'emploi : Temps Plein



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