Health, Wellness Community Services Coordinator

1 month ago


Toronto, Canada Toronto School of Management Full time

Toronto School of Management (TSoM) is an innovative college offering a broad range of career-focused programs in Business, Hospitality and Tourism, Big Data, Cybersecurity, and Accounting. We provide relevant programs which ensure our students meet the demands of today’s ever-changing job market.

At TSoM, we recognize the importance of real workplace experience. We offer co-op programs and have partnered with industry leaders to design and deliver innovative and career-centric programs. Our top priority is to provide students with the right combination of academic knowledge and the highest quality hands-on experience to take their careers to the next level. Our experienced faculty deliver the highest quality of education, using their expertise to help you achieve your full potential.

**Primary Purpose
The Health, Wellness Community Services Coordinator at TSoM assists domestic and international students who arrive in Canada with spouses and/or children. The Health, Wellness Community Services Coordinator creates community partnerships that are dedicated to helping students and their families overcome problems that keep students from succeeding in school; existing coordinate family and youth support services, family settlement services, health care providers, daycare, visa, and immigration support, as needed and resources permit. The role holder is assisting students from diverse backgrounds with any inquiries related to but not limited to their educational journey.

**Specific Responsibilities**
- Assists students in linking with other agencies when students or families need outside intervention by securing health services, daycare, public schools, family settlement services, or other provisions that may improve student attendance and academic performance.
- Assists in developing programs to meet identified needs of students and families in cooperation with other community agencies and/or organizations.
- Participates in community activities and joins committees that directly or indirectly affect the needs of TSoM’s students and families as time permits.
- Accepts the responsibility to always promote the welfare and best interests of students.
- Performs assigned duties in a manner consistent with applicable laws, regulations, and goals of the institution, and community.
- Demonstrates commitment by fostering and supporting a teaching, learning, and working environment that honours diversity, equity, and inclusion.
- Maintains student’s documentation, updates records, and completes all other paperwork duties as required while maintaining confidentiality.

**Position Requirements**

**Education and Experience**
- Diploma or Bachelor’s degree in one of the following areas: Social Work, Psychology, Family Studies, Child Development or Education and three (3) years of successful experience providing human and /or educational services.

**Knowledge and Skills**
- Proven organizational, time management, case management, and crisis management experience related to managing family files.
- Knowledge and respect for the diverse culture, families, and religious practices.
- Knowledge of community services for newcomers to Canada and placement resources in the area.
- Knowledge of the Canadian Immigration laws and regulations for international students.
- Excellent interpersonal and team-building skills.
- Exceptional written and communication skills, as well as mediation skills.
- Maintain and provide a high level of confidentiality with clients.
- Good computer skills including excel, word, and outlook.
- Excellent risk assessment and problem



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