Hotel Front Desk Clerk

2 months ago


Richmond, Canada Panda Pod Hotel Full time

Education: Secondary (high) school graduation certificate
- Experience: 1 to less than 7 months
**Tasks**:

- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Handle wake-up calls
- Provide customer service
- Work Term: Temporary
- Work Language: English
- Hours: 40 hours per week


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