Inbound Sales Representative

2 weeks ago

Surrey, Canada Spotless Laser Full time

Spotless Laser is a leading medical spa renowned for offering cutting-edge aesthetic treatments. Our dedication to excellence and innovation has made us a trusted name in the beauty industry. With hundreds of leads generated each month, we are poised for growth and are looking for a dynamic Inbound Sales Representative to join our team.

**Job Type**: Full-Time or Part-Time

**The Role**:
As an Inbound Sales Representative at Spotless Laser, you will be the first point of contact for our prospective clients, playing a pivotal role in their journey towards achieving their aesthetic goals. This position requires a proactive and customer-focused individual who thrives in a fast-paced environment. Your primary responsibility will be to engage with leads through calls and texts, converting inquiries into booked consultations, and ultimately, satisfied clients.

**Key Responsibilities**:

- Promptly respond to inbound leads generated through various channels (website, social media, referrals, etc.), ensuring a high level of customer service and engagement.
- Utilize effective communication skills to educate prospects about our services and treatments, addressing any queries or concerns they may have.
- Schedule consultations by effectively communicating the value and benefits of our treatments, aligning with the clients’ needs and expectations.
- Maintain and update customer records in the CRM system, ensuring accurate tracking of leads and consultations.
- Work closely with the marketing team to understand campaign objectives and provide feedback on lead quality and engagement.
- Participate in regular training and stay updated on the latest industry trends and treatments offered by Spotless Laser.
- Achieve and exceed monthly targets for booked consultations and customer satisfaction metrics.

**Qualifications**:

- Proven experience in sales with an ability to be constantly dialing and speaking on the phone.
- Excellent communication skills, with proficiency in engaging customers over the phone and via text.
- Strong organizational and multitasking abilities, with the capacity to manage numerous leads efficiently.
- Proficiency in using CRM software (Go High Level) and Google Suite.
- A positive attitude and the ability to work independently as well as part of a team.

**What We Offer**:

- Competitive salary with performance-based incentives.
- A supportive and dynamic work environment where your contributions are valued.
- Opportunities for professional growth and development within the company.
- Discounted treatments and services at Spotless Laser.

If you are a motivated individual with a passion for customer service and a keen interest in the aesthetics and beauty industry, we would love to hear from you. Join us at Spotless Laser and be part of a team that helps individuals look and feel their best.

The role will be remote hybrid but you will be required to work our defined hours so you can immediately call leads when they are originated.

**Job Types**: Full-time, Part-time

**Salary**: $19.00-$41.00 per hour

Expected hours: 40 per week

**Benefits**:

- Extended health care
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Commission pay

Work Location: Hybrid remote in Surrey, BC V3T 1H9

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