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General Manager

4 months ago

Toronto, Canada Club Pilates College Park Full time

**Job Overview**

We are seeking a highly motivated and experienced General Manager to oversee all Studio functionality, including:

- Managing and growing multiple streams of revenue
- New member acquisition and retention
- Staff management and development

**Responsibilities and Duties**
- Lead generation including Grass Roots Marketing and Networking.
- Implement sales process to schedule prospects into Intro class.
- Membership sales.
- Manage staff schedule.
- Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts.
- Supervise Sales Representatives.
- Hire/Manage all instructors at the studio.
- Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
- Review instructor evaluations performed by Master Trainers.
- Independently make decisions related to high level customer service.
- Collect out-standing dues.
- Maintain cleanliness and organization of the Pilates Studio.
- Enforce Club Pilates policies and procedures.
- Ensure all forms, administrative supplies, and studio literature is stocked and visible.
- Schedule and participate in networking/community events and studio promotions.
- Strategically manage marketing campaigns to generate leads for the studio.
- Any other duties as assigned.

**Qualifications and Skills**
- 2+ years of retail/service sales or fitness sales experience.
- Confident in generating personal sales and training Sales Reps in sales.
- Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training.
- Ability to excel in a fast changing, diverse environment.
- Ability to recognize areas of improvement and make changes using good judgement.
- An affinity and passion for fitness.
- Solid writing and grammar skills.
- Highly organized, proficient in data management, ability to prioritize and meet deadlines.
- Professional, punctual, reliable and neat.
- Strong attention to detail and accuracy.
- Trustworthy and ability to handle confidential information.
- Ability to work harmoniously with co-workers, clients and the general public.
- Proficiency with computers and Studio software.

**Compensation and Benefits**
- This position offers a very competitive base salary; based on experience & performance.
- Commission paid on sales.
- Opportunity for bonus, based on performance.
- Unlimited growth potential within the company.

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Sales: 1 year (preferred)

**Language**:

- English (required)

Ability to Commute:

- Toronto, ON M5B 2J9 (required)

Ability to Relocate:

- Toronto, ON M5B 2J9: Relocate before starting work (required)

Work Location: In person

Expected start date: 2024-05-01